Summary
Overview
Work History
Education
Skills
Theatreroles
Awards
Timeline
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Gershawn Mason

Indian Head,Md.

Summary

An articulated and comprehensive individual seeking a position in Mass Communication utilizing the latest media and technology to convey a meaningful message to the public. Experienced in videography, editing, customer service, and standard Microsoft Office suites, and possesses a working knowledge of accounting principles.

Overview

13
13
years of professional experience

Work History

FSU-TV3 - Executive producer

Fall semester 2021
  • Assisted in the production of audiovisual content for various projects, including commercials, promotional videos, and live events.
  • Operated cameras, microphones, and lighting equipment during on-location shoots.
  • Assisted with video editing, audio mixing, and post-production tasks.
  • Collaborated with the production team to brainstorm ideas and develop creative concepts.


Instructors Assistant

Henry E Lackey High School
08.2022 - 06.2024
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.

Verizon Wireless - Sales Associate

Waldorf MD
03.2022 - 07.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Stayed up-to-date on the latest mobile devices and plans, ensuring accurate information was provided to customers.
  • Participated in ongoing training sessions to enhance knowledge of products, promotions, and industry trends for better customer engagement.
  • Assisted customers in troubleshooting issues, enhancing their user experience and satisfaction.
  • Boosted overall customer satisfaction by providing personalized recommendations and product demonstrations.
  • Performed data transfers between devices for customers while preserving their important files without any loss of information.

Dominos - Delivery Driver

Bryans Road, MD
04.2017 - 07.2021
  • Maintained high levels of service quality with efficient route planning and navigation skills.
  • Strengthened customer relationships through attentive listening and addressing any concerns or questions they had about their order.
  • Managed inventory control for delivery supplies such as pizza bags, condiments, napkins, and utensils on a regular basis.
  • Practiced safe driving habits at all times, ensuring the well-being of both self and others on the road.
  • Ensured customer orders were accurate and complete by double-checking items before leaving the store.
  • Enhanced customer satisfaction by delivering pizzas promptly and accurately to their locations.

Target - Electronics Customer Service

La Plata, MD
06.2018 - 07.2019
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Applied knowledge of electronics products to educate prospects and customers.

Walmart - Electronics Customer service

La plata MD
08.2011 - 04.2014
  • Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Applied knowledge of electronics products to educate prospects and customers.

Education

Bachelor's Degree - Mass Communications

Frostburg State University

Associate Degree - Theater Arts

College of Southern Maryland
01.2018

Skills

  • Live Event Production
  • Scheduling and Timelines
  • Staff Supervision
  • Organizational Development
  • Digital Media
  • Video Editing

Theatreroles

  • Simon- The Whipping Man
  • Jebediah in Social Media Massacre
  • Carter in Fat Pig
  • Joshua Moore in Alabama Story
  • Various in Spoon River Project
  • Thambi Mbikwana-My Children My Africa
  • Judas in The Last Days of Judas Isacriot
  • Aslan in The Lion in The Lion, The Witch, and The Wardrobe

Awards

  • Dean's List: Spring 2020
  • Fall 202

Timeline

Instructors Assistant

Henry E Lackey High School
08.2022 - 06.2024

Verizon Wireless - Sales Associate

Waldorf MD
03.2022 - 07.2022

Target - Electronics Customer Service

La Plata, MD
06.2018 - 07.2019

Dominos - Delivery Driver

Bryans Road, MD
04.2017 - 07.2021

Walmart - Electronics Customer service

La plata MD
08.2011 - 04.2014

FSU-TV3 - Executive producer

Fall semester 2021

Bachelor's Degree - Mass Communications

Frostburg State University

Associate Degree - Theater Arts

College of Southern Maryland
Gershawn Mason