Gerson Alvarado
College Park,MD
Summary
With previous experience in retail, customer service, and sales, I am now looking to learn and master a trade to grow my skillset and further my career.
Overview
2
2
years of professional experience
Work History
Inbound/Stocker
Target
10.2023 - 05.2024
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Helped customers locate desired items and transfer oversized items to vehicles.
- Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Security Officer
GardaWorld Security
10.2022 - 08.2023
- Security officer at Stone Ridge School of the Sacred Heart
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Sales Associate
DTLR
05.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Crew Member
Little Caesars
02.2022 - 05.2022
- Clean and organized the store, made tomato sauce, made bread and dough for pizzas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
Education
No Degree - Business Management
Prince George’s County Community College
Largo, MD06.2026
High School Diploma -
Northwestern High School
Hyattsville, MD06.2022
Skills
- Bilingual (Spanish)
- Computer skills (Microsoft Word, Excel, Google Docs, Google Sheets)
- Multi-task
- Communication skills
- Customer service
- Hospitality
- Positive Attitude
- Willing to Learn
- Heavy Lifting
Timeline
Inbound/Stocker
Target
10.2023 - 05.2024
Security Officer
GardaWorld Security
10.2022 - 08.2023
Sales Associate
DTLR
05.2022 - 02.2023
Crew Member
Little Caesars
02.2022 - 05.2022
No Degree - Business Management
Prince George’s County Community College
High School Diploma -
Northwestern High School
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