Gerson Mauricio Murallas
San Jose,USA
Summary
Enthusiastic professional with experience effectively delivering packages on time and in great condition. Reliable with outstanding interpersonal and time management skills. Proven history applying hard work and dedication to improve customer relationships.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Road Runner Delivery LLC
Milpitas, CA
11.2024 - Current
- Maintained cleanliness and organization of delivery vehicle.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Loading packages into the truck and ensuring they are secure for transport.
- Utilized GPS and maps for efficient route planning.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Delivery Driver
DL MEDINA INC (FEDEX)
San Jose, California
11.2023 - 06.2024
- Loaded and unloaded vehicle with packages, ensuring secure and organized arrangement to prevent damage.
- Delivered items directly into customers' homes when necessary, providing additional customer service support.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
- Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
- Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
- Tracked delivery records with manifests using smartphones for customer signatures.
- Ensured timely delivery of packages to customers in accordance with company standards.
Utility
ESP FACILITY SERVICES
Hayward, California
05.2022 - 11.2023
- Cleaned building floors by sweeping, mopping or vacuuming.
- Sanitized frequented areas and equipment using approved supplies.
- Assisted in the moving of furniture, equipment or supplies when needed.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Dusted furniture and fixtures; washed walls and glass surfaces; polished metalwork.
- Communicated effectively with co-workers regarding job duties and expectations.
- Maintained cleanliness of assigned areas in a safe manner according to established procedures.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
Food Service Worker
Total Success
Palo Alto, CA
09.2022 - 05.2023
- Set up, restocked and cleaned dining areas.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Rotated inventory to reduce waste and optimize freshness.
- Maintained safe food handling practices to prevent germ spread.
Storage Installer
MW STELL LLC
Miami, Florida
10.2020 - 03.2022
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Enhanced product functionality through careful calibration and adjustments during installation.
- Followed building standards and codes during unit installations.
- Executed detailed site assessments to determine optimal installation methods and materials needed.
Gestor comercial
AVIDESA MAC POLLO
Bucaramanga, Colombia
08.2019 - 09.2020
- Developed strategies for successful bidding on commercial projects.
- Assisted in resolving customer complaints regarding products or services delivered.
- Resolved customer complaints regarding sales and service.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Participated in trade shows, conferences, and other events as a representative of the organization.
- Collaborated with vendors to secure competitive pricing on goods or services purchased.
- Conducted market research and reported on competitors.
Supervisor comercial
LOGYTECH MOBILE (Davivienda Bank)
Bucaramanga, Colombia
12.2015 - 05.2019
- Coached, developed and motivated team to achieve revenue goals.
- Established clear goals and expectations for each team member's role.
- Evaluated employee performance regularly through one-on-one meetings or reviews.
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Provided leadership, guidance, and direction to team members in order to improve performance.
- Analyzed customer feedback data to identify trends in customer service issues.
Education
Financial manager -
Corporacion Universitaria Minuto De Dios
Bucaramanga, Colombia07.2017
Tecnologo en Banca y Finanzas -
Unidades Tecnologicas de Santander
Bucaramanga, Colombia07.2014
Skills
- Basic English communication
- Basic software knowledge
- Receiving
- Forklift driver
- Pallet jet
- Electric screw driver
- Hand tools
- Delivery pickup
- Clean driving record
- Vehicle inspection
- Adaptable driving techniques
- Navigational systems and GPS
- Attention to detail
- Valid Driver's license
- Punctual and reliable
- Inclement weather driving
- Customer service
- Safe driving techniques
- Following safety practices
- Sheet metal
- Equipment operation
- Construction
- Work station sanitation
- Grilling
- Inventory management
- Positive attitude
- Food storage
- Cleaning and sanitizing
- Working with diverse people
Timeline
Delivery Driver
Road Runner Delivery LLC
11.2024 - Current
Delivery Driver
DL MEDINA INC (FEDEX)
11.2023 - 06.2024
Food Service Worker
Total Success
09.2022 - 05.2023
Utility
ESP FACILITY SERVICES
05.2022 - 11.2023
Storage Installer
MW STELL LLC
10.2020 - 03.2022
Gestor comercial
AVIDESA MAC POLLO
08.2019 - 09.2020
Supervisor comercial
LOGYTECH MOBILE (Davivienda Bank)
12.2015 - 05.2019
Financial manager -
Corporacion Universitaria Minuto De Dios
Tecnologo en Banca y Finanzas -
Unidades Tecnologicas de Santander
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