Gerson Salmeron
Rosemount,MN
Summary
Versatile and results-driven professional with a proven track record at Safelite Autoglass, adept in auto glass and customer service. Fluent in English and Spanish, I excel in high-pressure environments, leveraging excellent communication skills and a creative problem-solving approach to enhance operational efficiency and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Mobile Auto Glass Technician
Safelite Autoglass
Apple Valley, MN
12.2022 - Current
- Perform windshield replacement or repairs on cars, trucks, and other motor vehicles, using various hand and power tools.
- Replaced side mirrors, rearview mirrors, vent windows, quarter glasses as requested.
- Recalibrating ADAS safety systems: dynamic and static.
- Making calls to customers to confirm appointments, parts, locations, and deductibles. As well as keeping customers updated with any changes.
- Provided excellent customer service by answering questions about the services offered and giving the estimated time of completion.
- Educated customers on proper care and maintenance of their car's windows and windshield post-installation.
DC Pro
Quality Bicycle Products(QBP-Central)
Bloomington, MN
01.2021 - 12.2022
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Received and processed incoming shipments for accuracy and completeness; checked invoices against purchase orders.
- Unloaded freight from trucks with the use of a forklift or pallet jack.
- Unloaded, sorted, labeled, and staged product in designated areas.
Sandwich artist
Subway
Apple Valley, MN
11.2019 - 12.2021
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
- Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
- Performed restaurant walkthroughs to gauge timeliness and excellent service quality.
Coldline+ Hotline
Freddys Frozen Custard and steakburgers
Lakeville, MN
03.2019 - 09.2019
- Handle transactions through computers with cash, credit cards, and gift cards.
- Recorded customer orders, and communicated clearly to confirm each order.
- Operated large-volume cooking equipment, including grills, deep fryers, and griddles.
- Handled customer complaints and concerns promptly.
Education
High School Diploma -
Rosemount Highschool + Richfield High School
Skills
- Fluent in English
- Fluent in Spanish
- Excellent communication skills
- Ability to quickly adapt to fast paced environment
- Creative problem solver
- Reliable
Timeline
Mobile Auto Glass Technician
Safelite Autoglass
12.2022 - Current
DC Pro
Quality Bicycle Products(QBP-Central)
01.2021 - 12.2022
Sandwich artist
Subway
11.2019 - 12.2021
Coldline+ Hotline
Freddys Frozen Custard and steakburgers
03.2019 - 09.2019
High School Diploma -
Rosemount Highschool + Richfield High School