Gerver Zecena
Norwalk,CT
Summary
Dedicated security professional with over a decade of experience maintaining the safety and security of people, property, and assets across diverse environments. Skilled in access control, patrol operations, incident response, conflict resolution, emergency procedures, and risk mitigation. Recognized for professionalism, sound judgment, strong situational awareness, and the ability to remain calm under pressure. Committed to protecting organizational assets, fostering safe environments, and delivering exceptional customer service through integrity, vigilance, and teamwork.
Overview
1
1
Certification
20
20
years of professional experience
Work History
Armed Security Officer
Magen Security
Stamford, Connecticut
08.2023 - Current
- Monitor CCTV systems to enhance situational awareness, identify security concerns, and protect personnel and property.
- Provided close protection for high-profile executives and VIP clients during public and private events.
- Performed undercover security assignments.
- Provided executive protection services, ensuring the safety and security of principals, family members, and authorized guests at private residences.
- Provided event security for private functions while coordinating with senior security leadership and event staff.
- Provided security services for religious and educational facilities, ensuring a safe and secure environment for staff, students, congregants, and visitors.
- Provided protective security services at hotel venues for executive-level clients, guests, and private events while maintaining discretion and professionalism.
Armed Security Officer
GardaWorld Security
Stamford, Connecticut
06.2022 - Current
- Monitored CCTV systems to maintain situational awareness, identify security concerns, and protect personnel and property.
- Conduct regular patrols to maintain a visible security presence, discourage disorderly conduct, and support a safe environment.
- Served as the Chairman’s Personal Security Guard in a uniformed capacity on company premises, entrusted with responsibilities requiring sound judgment, vigilance, reliability, discretion, and professionalism.
- Managed security operations at a high-profile corporate fitness center, enforcing security protocols and ensuring the safety, privacy, and protection of members and guests.
- Provide secure escorts for executives, guests, and contractors throughout the facility.
- Manage front desk security operations, including visitor management, credential verification, and access control.
- Provided security for company events, managing crowd control, access points, and safety operations for employees, guests, and VIP attendees.
- Provided close protection support for high-profile talent during select company events, ensuring personal safety, privacy, and secure movement in high-attendance environments.
- Escort high-profile talent from company premises to designated vehicles, ensuring safe and secure movement.
Event Security Guard
AJM Event Security Services
, Connecticut, New York, Pennsylvania
04.2021 - 05.2022
- Monitored event entrances to ensure guest safety and security compliance.
- Managed large crowds during events maintaining order, controlling movement, and ensuring the safety of guests, staff, and VIP personnel.
- Ensured the safety of talent by securing stage areas at live events.
- Conducted thorough bag checks to prevent prohibited items from entering events.
- Maintained communication with event staff, on-site law enforcement, and EMS personnel to support event safety and security operations.
- Responded to medical emergencies by providing initial assistance and coordinating with on-site EMS and law enforcement personnel.
- Maintained strong situational awareness and alertness in fast-paced environments.
- Secured VIP areas by verifying credentials, controlling access points, and ensuring only authorized personnel entered restricted areas.
- Provided secure escorts for talent between stage areas and green rooms, ensuring safe movement, crowd separation, and privacy during events.
Security Officer
Allied Universal Security Services
Stamford, Connecticut
07.2017 - 05.2022
- Monitored CCTV to enhance safety and security for personnel and property.
- Conducted regular patrols around premises to identify potential security risks and hazards.
- Operated walk-through, hand-held metal detectors (wands) and bag search to screen entrants and prevent unauthorized entry of prohibited items.
- Managed large crowds during events by maintaining order, controlling movement, and ensuring the safety of guests, staff, and VIP personnel.
- Coordinated with law enforcement and emergency responders to effectively manage incidents and emergencies.
- Directed backstage security operations to maintain order, protect restricted areas, and ensure safe transitions for talent and authorized personnel.
- Provided close protection support during talent movements, ensuring safe transitions through backstage and restricted areas.
- Maintained real-time communication with security and production teams to ensure smooth coordination of access control, talent escorts, and event safety procedures.
- Conducted guest screening procedures, including handheld wand searches and bag inspections, to prevent prohibited items and maintain a safe event environment.
Field Supervisor
Facilities Maintenance Co.
Poughkeepsie, New York
02.2020 - 04.2021
- Supervised daily operations for facilities maintenance tasks and team performance.
- Coordinated scheduling and workflow for maintenance staff across multiple sites to optimize resource allocation.
- Conducted regular inspections to ensure compliance with maintenance standards.
- Managed payroll processes to ensure timely payments for all employees, enhancing team morale.
- Facilitated ordering and requisitioning of supplies to ensure uninterrupted support for maintenance tasks.
- Coordinated with HR to address personnel issues, fostering a positive work environment.
- Conducted regular site inspections to maintain quality control standards.
- Participated in regular leadership and supervisor meetings to coordinate business operations, review procedures, and ensure effective team performance.
- Provided coverage at multiple locations throughout the county, maintaining company standards and performance expectations.
- Coordinated and directed a team of 30+ personnel to achieve operational and customer service goal
Security Officer
Century Protective Services Inc.
Stamford, Connecticut
11.2014 - 07.2017
- Monitored Command Center Operations (CCO) to support security oversight, incident response, and operational safety protocols.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control procedures to safeguard premises and maintain security for all visitors and employees.
- Responded promptly to incidents, including alarms and disturbances.
- Maintained accurate security documentation, including daily logs, incident reports, and operational summaries.
- Investigated and responded to trespassing incidents to maintain site security and protect personnel and assets.
- Advanced to Assistant Supervisor in recognition of strong performance, leadership abilities, and dedication to maintaining high security standards.
Security Officer
Securitas Security Services USA
Stamford, Connecticut
01.2014 - 11.2014
- Monitored CCTV to ensure the safety and security of personnel and property.
- Enforced access control procedures for all visitors and employees.
- Conducted regular patrols to identify potential security risks and hazards.
- Responded promptly to incidents, including alarms and disturbances.
- Maintained accurate daily report logs of all security related activities.
- Completed incident reports to record security or loss prevention incidents.
- Inspected fire extinguishers to ensure they were properly charged and operational.
Sales Associate
Verizon
Norwalk, Connecticut
08.2012 - 01.2014
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and service inquiries.
- Collaborated with team members to achieve sales targets.
- Managed inventory levels and restocked merchandise.
- Trained new team members in cash register operation, stock procedures, and customer service.
- Ranked among the top-performing sales representatives at Verizon, consistently exceeding sales goals and driving revenue growth.
- Operated across multiple Verizon retail locations throughout the state, consistently delivering top sales and customer service performance.
- Maintained top performance standards across multiple Verizon locations through strong product knowledge, customer service, and sales execution.
General Services Specialist
Marinero Enterprises
Stamford, Connecticut
04.2007 - 06.2012
- Managed daily operations to ensure efficient service delivery.
- Managed high-volume cash transactions, processed customer payments accurately, and maintained strict adherence to cash-handling procedures.
- Provided money transfer services while ensuring accuracy, security, and compliance with state and federal laws and procedures.
- Assisted in developing and implementing service improvement initiatives.
- Provided training and support to new team members on procedures.
- Demonstrated expert multitasking abilities in fast-paced environments.
- Led agency operations and ensured compliance with industry regulations.
- Supported operations at multiple locations to enhance service delivery.
- Supervised sales and customer service teams to ensure high-quality support.
- Maintained strong customer relationships through consistent follow-ups, account support, and client engagement.
- Analyzed market trends to identify growth opportunities for the agency.
- Sales Representative for domestic and international cargo operations.
- Managed international logistics operations involving diverse cargo types.
- Promoted to Agency Manager at one of the company’s branches in recognition of strong operational performance, leadership, and management capabilities.
- Completed daily agency closeout reports in Excel, documenting operational activities, transactions, and performance data.
Education
Some College (No Degree) - Criminal Justice
Norwalk Community College
Norwalk, CT09-2013
High School Diploma -
Stamford High School
Stamford, CT06-2008
Skills
- CCTV Monitoring
- Security Command Center
- Access Control
- Security operations
- Emergency response
- First aid response
- Crowd control
- Incident reporting
- Executive Protection
- VIP client protection
- Private Security
- Radio operations
- Patrol Operations
- Vehicle Patrol
- Facility Protection
- Situational assessment
- Problem resolution
- Detail orientation
- Communication effectiveness
- Report preparation
- Surveillance operations
- Site Management
- Team Leadership
- Threat Awareness
Certification
- CT Blue Card
- Driver License
- State Pistol Permit
- Security Officer
- CPR Certified
Accomplishments
- Employee Of The Year 2010
- Top Performer in Sales & Customer Service 2013
- Security Officer of the Year 2016
- Branch Recognition Award 2026
Languages
- English
- Spanish
Timeline
Armed Security Officer
Magen Security
08.2023 - Current
Armed Security Officer
GardaWorld Security
06.2022 - Current
Event Security Guard
AJM Event Security Services
04.2021 - 05.2022
Field Supervisor
Facilities Maintenance Co.
02.2020 - 04.2021
Security Officer
Allied Universal Security Services
07.2017 - 05.2022
Security Officer
Century Protective Services Inc.
11.2014 - 07.2017
Security Officer
Securitas Security Services USA
01.2014 - 11.2014
Sales Associate
Verizon
08.2012 - 01.2014
General Services Specialist
Marinero Enterprises
04.2007 - 06.2012
Some College (No Degree) - Criminal Justice
Norwalk Community College
High School Diploma -
Stamford High School