Gessica Casaceli

• Pursued continuing education and training to stay up to date with new trends and techniques
• Shampooed, conditioned, cut, colored and styled hair according to client's instructions
• Applied highlights, lowlights or other coloring techniques
• Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings

As a catering lead my main job was the manage all catering orders. This included preparing and packaging the food, as well as delivering it. I was responsible for all marketing and promotion emails, as well as supervising the catering sales.

• Checked in customers for appointments and notified stylists of clients' arrival
• Maintained client records within computer system, gathering personal contract information, treatment needs and style preferences for use upon future visits
• Shampooed customers before haircuts and answered basic questions about services and products to promote customer loyalty
• Organized salon supplies including tools, combs, brushes, towels
• Maintained inventory of products in stock by ordering new items when necessary
• Assisted with sweeping up hair and wiping down stations to keep salon clean and sanitary

• Processed payments, took appointments and assisted with management of flow of patron visits when needed
• Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients
• Kept records of sales transactions accurately in order to track inventory levels
• Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality
• Maintained clean and organized workspace, enabling coworkers to locate resources and product
• Prepared hot and cold coffee drinks according to customer specifications
• Collected payments and provided accurate change
• Described menu items to customers and suggested products based on stated preferences