Gessica Gladwill
Reno,NV
Summary
I love the beautiful Reno-Tahoe area, and have grown up here as I was born at Renown. I feel that I am organized and a dependable candidate. I would love to work at becoming successful at managing multiple priorities with a positive attitude, providing exceptional patient care. I feel willing to take on added responsibilities to meet team goals in the hospital setting. I would love to seek and maintain a full-time position that offers professional challenges utilizing my interpersonal skills, proper time management as well as problem-solving skills.
Overview
3
3
years of professional experience
Work History
Coffee Barista
The Human Bean
Carson City, NV
01.2021 - Current
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Adhered to strict food safety guidelines when preparing food items such as sandwiches, pastries, or salads for customers'' enjoyment.
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
Education
Bachelor of Science - Bachelor’s of Science in Nursing (BSN)
University of Nevada - Reno
Reno, NV12.2024
Skills
- Conversant in Russian
- Workplace Safety
- Excellent memory
- Relationship Building
- Exceptional customer service
- Quality Control
- Problem-Solving
- Conflict Resolution
- Friendly and outgoing
- Active Listening
- Time Management
Languages
Russian
Native or Bilingual
Timeline
Coffee Barista
The Human Bean
01.2021 - Current
Bachelor of Science - Bachelor’s of Science in Nursing (BSN)
University of Nevada - Reno