
Goal-oriented Customer Service Assistance Manager with 12 years of experience in leadership roles. Detail-focused and driven to help employees succeed in meeting and exceeding sales goals. Charming salesperson skilled in communication and collaboration for best-in-class service.
Extensive AR(Amazon Robotics) experience via use of MMA (Mobile Maintenance App). Resetting Drives, Mitigating Pod Crashes, Replacing fiducials via Fincheye North America. Drafting paths on the "forest" to utilize the most efficient route to manage amnesty without slowing down production. Receive and put away inventory. Customer order preparation, logistic operations. Track product through RF scanners to read barcodes on products, use of Linux based computer programs that aid stowing, packing, picking tasks. Troubleshoot various operation issues to ensure Amazon products meets quality requirements, operate power industrial trucks(PIT)such as a forklift or pallet drive, and work at heights up to 35 feet.
Train and supervise employees to company standard to utilize excellent customer service experience to hotel guests and customers in general;solve techinical issues needed at pay stations,assist customers with payments,work with hotel management to facilitate customers needs,and create understanding across different departments to solving issues when arise; incident report documentation and strategize maximum productivity.
PC Repair and Network Technician
CompTIA A+,EPA certified
I write poetry in Amharic(Ethiopian National language);and able to install different appliances even hardwood floor at home and planned to use these skills to generate extra income in the future.