To obtain a position within an organization where I may utilize my commitment to the concepts of preventive healthcare in a highly stimulating work environment. Dedicated Office Assistant with over fifteen successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of computer skills, Internet Tools, Social Media Platforms and history achieving high data output.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Medical Office Assistant
Episcopal Health Services_ St John's Hospital
04.2024 - Current
Ensured customer satisfaction by providing professional and courteous front desk support.
Ensured compliance with HIPAA regulations when handling sensitive patient information, protecting client privacy at all times.
Facilitated smooth communication between patients, insurance companies, and medical staff for seamless coordination of care.
Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Assisted physicians with minor surgeries, Phlebotomy including preparing operating room and sterilizing instruments. Assisted physician in different tasks on different specialties such as OBGYN, Pediatric, Family Practice, Cardiology, etc.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
Utilized electronic health records software proficiently (Athena) to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Certified Medical Assistant Lead/Phlebotomist/ Laboratory Accessioner
Optum Nassau Hematology Oncology
01.2009 - Current
Efficiently utilize EMR (EPIC) to assess physician orders then prepare each patient for examination
Obtain patient’s blood work with necessary documentation then ensure proper transportation to laboratory after insurance verification
Maintain proper maintenance of laboratory equipment
Perform daily inventory of laboratory and examination rooms
Obtain vital signs and notify physicians of unusual changes
Maintain proper documentation in medical records
Assist physicians with bone marrow biopsy and provide aftercare and discharge instructions
Responsible for office wide transfer of paper medical records to EMR
Collaborate with healthcare team to ensure continuity of care
Assist other staff to alleviate workload pressure and accomplish over all priorities.
Education
High School Diploma -
Far Rockaway High School
Far Rockaway, NY
NHA Certified Medical Assistant -
Allen School
Jamaica, New York
12.2023
Certified Patient Care Technician -
Allen School
Jamaica, New York
01.2021
Certified Phlebotomy Technician -
Allen School
Jamaica, New York
01.2006
Skills
Customer Service
Positive Attitude
Time Management
Data Entry
Skilled in Microsoft Excel, Google Docs, Slides and Spreadsheets
Adaptable in complex situations with strong critical thinking and problem solving skills
Dedicated Team Player Administrative support Resourceful