Geydslane Oliveira
Hillside,NJ
Summary
Dynamic professional with an emphasis on customer relationship management and meticulous attention to detail. Provided assistance that significantly improved the accuracy of courses/meetings and team/customers engagement through innovative logistics and events. Skilled in teamwork and collaboration, consistently improving operational efficiency and fostering positive relationships with everyone.
Overview
7
7
years of professional experience
Work History
Driver Sales Representative
Triunfo Foods Import & Export Corp.
Newark, NJ
01.2019 - 09.2019
- Collaborated with campaigns to attract customers to supermarkets
- Visited customers to identify improvements/new opportunities on place
- Organized tasting events
- Promoted giveaways to attract sales
Billing Clerk
Triunfo Foods Import & Export Corp.
Newark, NJ
08.2018 - 01.2019
- Executed billing tasks and recorded information in company databases
- Placed the customer order in the system and forwarded it to responsible department
- Contacted supermarket managers to aggregate orders
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy
- Maintained contact with salespeople to align each customer’s order
- Developed strong relationships with clients by providing exceptional customer service during phone calls or email communications regarding billing matters.
Administrative Assistant
Ciclo Tecnologia
Brazil
08.2014 - 09.2016
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- I carried out monthly invoicing
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.
Training and Development Assistant
ArcelorMittal Tubarão
Brazil,
01.2013 - 07.2014
- Maintained up-to-date knowledge of industry trends, incorporating best practices into training materials and methodologies.
- Contributed to the establishment of a positive company culture through effective communication strategies and interpersonal skills development workshops.
- Boosted employee engagement and collaboration with interactive team-building activities.
- Streamlined onboarding process by creating a comprehensive orientation program for new employees.
- Prepared materials for skills development classes.
- Established strong relationships with internal stakeholders across departments, collaborating effectively on joint initiatives requiring broad-based expertise.
- Managed logistics for in-person training sessions, ensuring smooth delivery of content and seamless participant experience.
- Ensured compliance with all regulatory requirements and industry standards by incorporating relevant guidelines into training content and delivery methods.
- Coordinated recruitment of training program participants.
Education
Bachelor Of Administration - Business Administration
FAESA Centro Universitário
Brazil06.2013
Skills
- Proactive
- Professionalism
- Self Motivation
- Attention to Detail
- Needs Assessment
- Teamwork and Collaboration
- Customer Relationship Management
Timeline
Driver Sales Representative
Triunfo Foods Import & Export Corp.
01.2019 - 09.2019
Billing Clerk
Triunfo Foods Import & Export Corp.
08.2018 - 01.2019
Administrative Assistant
Ciclo Tecnologia
08.2014 - 09.2016
Training and Development Assistant
ArcelorMittal Tubarão
01.2013 - 07.2014
Bachelor Of Administration - Business Administration
FAESA Centro Universitário