Results-driven Marketing and Global Business student with diverse experience in retail, customer service, and social media marketing. Expertise in crafting engaging digital content and enhancing brand visibility. Leverages practical business knowledge alongside insights into marketing strategy and consumer behavior to drive impactful customer experiences.
Overview
7
7
years of professional experience
Work History
Retail Team Member
Primark
Newport Centre, Jersey City
06.2025 - Current
Deliver customer-focused service in a fast-paced fashion retail environment while supporting daily sales-floor operations and brand standards.
Engaged with customers to enhance their shopping experience.
Assisted customers by answering questions and providing product information to enhance their shopping experience.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Assist shoppers with product selection, maintain organized merchandise presentation, and collaborate with team members to meet operational needs.
Guided customers in selecting products and processing payments.
Operated cash register, processed transactions, and handled returns.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Stocked shelves with merchandise and ensured that items were properly priced and labeled.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Maintained up-to-date store, product, and promotional knowledge to support sales initiatives.
Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
Followed company policies to ensure a safe shopping environment.
Greeted customers upon entry to foster a welcoming atmosphere and offered assistance in locating desired items.
Content Creator & Brand Collaborator
Independent
New York, New Jersey
01.2020 - Current
Collaborated with beauty, fashion, lifestyle, and consumer brands on sponsored and gifted campaigns, effectively translating brand objectives into authentic and engaging social content.
Created lifestyle, beauty, and fashion content for Instagram and TikTok, developing engaging concepts, hooks, and short-form videos while enhancing audience interaction through photography and captions.
Managed creator workflows, streamlining brand outreach, campaign communication, content planning, filming, editing, posting, and iteration based on performance insights.
Chosen for brand experiences and partnerships, including travel-based creator campaigns, and integrated products naturally into lifestyle storytelling.
Amazon Associate / Learning Ambassador
Amazon
Woodland Park, NJ
01.2023 - 01.2024
Trained and onboarded associates as Learning Ambassador, enhancing understanding of workflows, procedures, and performance standards.
Facilitated high-volume operations, ensuring adherence to productivity, quality, and safety standards.
Assisted customers with order inquiries and product information.
Processed incoming shipments and organized inventory on shelves.
Operated scanning equipment to track products throughout the warehouse.
Sales Associate
Sally Beauty
Jersey City, NJ
01.2022 - 01.2023
Delivered personalized beauty-product guidance and exceptional customer service, enhancing sales and store organization.
Assisted customers in selecting beauty products and providing expert advice.
Developed extensive product knowledge across beauty categories, enabling customers to find products that met their specific needs.
Maintained product displays and ensured store cleanliness and organization.
Processed transactions accurately using point-of-sale systems.
Team Member
Target
Jersey City, NJ
01.2022 - 06.2022
Assisted customers in locating merchandise and provided product information.
Operated cash register and processed customer transactions accurately.
Stocked shelves and organized displays to ensure product availability.
Collaborated to create efficient, welcoming, and brand-consistent shopping experience.
Assisted guests and supported store operations in high-traffic retail environment, ensuring merchandise organization and customer assistance.
Education
B.A. Candidate - Marketing & Global Business (Double Major)
Kean University
Union, NJ
01-2026
Skills
Store Operations
Customer assistance
POS systems
Product restocking
Team Training
Collaborative Work
Communication
Multitasking
Social Media Marketing
Content Creation
Content development
Social media management
Influencer & Brand Partnerships
Campaign Planning
Consumer Engagement
Visual Storytelling
Product Photography
Video Editing
Market research
Marketing Strategy
Global Business
Teamwork
Product restocking
Consumer Engagement
Personal Information
Title: Marketing & Global Business | Content Creation | Customer Experience
CORE SKILLS
Bilingual: English & Spanish
Timeline
Retail Team Member
Primark
06.2025 - Current
Amazon Associate / Learning Ambassador
Amazon
01.2023 - 01.2024
Sales Associate
Sally Beauty
01.2022 - 01.2023
Team Member
Target
01.2022 - 06.2022
Content Creator & Brand Collaborator
Independent
01.2020 - Current
B.A. Candidate - Marketing & Global Business (Double Major)