Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Geyly Hernandez

Tampa,FL

Summary

Exceptional in bilingual communication and emergency response, my tenure at ZooTampa at Lowry Park honed my expertise in safety supervision and first aid, alongside fostering team cohesion and enhancing guest experience through educational engagement. My approach blends patience and empathy with a solid background in amusement safety, driving significant improvements in employee morale and guest satisfaction. Motivated Psychology Student with high productivity and efficient task completion. Possess specialized skills in behavioral analysis, cognitive therapy techniques, and statistical research methods. Excel using empathy, active listening, and communication to facilitate understanding and support in diverse settings.

Overview

4
4
years of professional experience

Work History

Operations Floater

ZooTampa at Lowry Park
Tampa, Florida
04.2021 - Current
  • Remained up to date on emergency practices and procedures to guide guests to safety if necessary.
  • Educated guests on facilities, entertainment options and rules and regulations.
  • Facilitated team building exercises to increase employee morale.
  • Created and implemented training plans for new employees.

Education

Associate of Arts - Psychology

Hillsborough Community College
Tampa, FL
12-2024

Healthcare Support Specialist Certification -

Hillsborough Community College
Tampa, FL
12-2024

First Aid & CPR AED (All Ages) -

Health And Safety Institute
Tampa
06-2024

Bachelor of Arts - Psychology

University of South Florida
Tampa, FL

Skills

  • Bilingual
  • Safety and supervision
  • CPR training
  • Patience and empathy
  • Background in amusement
  • Safety awareness
  • Emergency evacuation procedures
  • First aid training

Languages

English
Professional
Spanish
Professional

Timeline

Operations Floater

ZooTampa at Lowry Park
04.2021 - Current

Associate of Arts - Psychology

Hillsborough Community College

Healthcare Support Specialist Certification -

Hillsborough Community College

First Aid & CPR AED (All Ages) -

Health And Safety Institute

Bachelor of Arts - Psychology

University of South Florida
Geyly Hernandez