Geyzel Maria Roman
McAllen,TX
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
DOT Compliance Specialist
Logasa Compliance And Safety
10.2022 - Current
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Experience in procedures for obtaining USDOT number, MC authority, BOC3, UCR, 2290 tax, ALPHA CODE, TXDMV certificate, IFTA license, Secretary of State filings, and more.
- Contacted insurance agents and companies, as needed.
- Perform duties in accordance with applicable standards, policies, and regulatory guidelines with DOT compliance.
- Inform customer of procedures for applying for services such as LLC, INC, CORP, S CORP.
- Ensure compliance between clients and the permits for their commercial vehicles within state and federal guidelines.
- Representation on DOT, IRP, and IFTA audits.
Education
Bachelor of Arts - Criminal Justice
University of Texas Rio Grande Valley
Edinburg, TX05.2022
Associate of Arts - Criminal Justice
South Texas College
McAllen, TX05.2020
Skills
- Root Cause Analysis
- Emergency Response
- Resource Allocation
- Quality Assurance
- Expert in Microsoft Office (eg: Word, Excel, PowerPoint)
- Problem-solving abilities
- Multitasking Abilities
- Critical Thinking Abilities
- Creative Thinker
- Expert in Conflict Resolution
- Detailed Reporting Skills
- Goal Setting
- Self Motivation
- Teamwork and Collaboration
- Customer Relations
Certification
Microsoft Office Programs - Word, PowerPoint, and Excel
Substitute Teacher
References
FERNANDA GARZA, Permits Department, Losaga Compliance and Safety
956-784-9760 - Coworker
MILEY LOPEZ, Safety Manager, Losago Compliance and Safety
956-515-3875 - Manager
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
DOT Compliance Specialist
Logasa Compliance And Safety
10.2022 - Current
Bachelor of Arts - Criminal Justice
University of Texas Rio Grande Valley
Associate of Arts - Criminal Justice
South Texas College
Microsoft Office Programs - Word, PowerPoint, and Excel
Substitute Teacher
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