Gezelle Buckley
Coral Springs,FL
Summary
Knowledgeable, dependable, organized, compassionate, and caring Nursing Graduate seeking a Nurse position in the Emergency Department to expand clinical skills and knowledge to members of the community.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Uhaul Moving And Storage
10.2013 - Current
- Cross-trained and provided backup support for organizational leadership.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Answered constant flow of customer calls with minimal wait times.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Updated account information to maintain customer records.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
Receptionist
Broward Nursing And Rehabilitation Center
04.2017 - 02.2024
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Maintained confidentiality of information regarding clients and company.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Education
Associate of Science - Nursing
Broward College
Coconut Creek, United States12.2023
Associate of Arts -
Broward College
Coconut Creek, United States05.2019
Washington High School
Phoenix, AZ05.2011
Skills
- Patient Examination
- Immunizations and Vaccinations
- Compassionate and Caring
- Medication Administration
- Monitoring Vital Signs
- Clear Patient Communication
- Critical Thinking
- Decision Making
- Family and Patient Support
- Colostomy Care Familiarity
- Long-Term Care
- IV Drug Therapy Management
- Medication and IV Administration
- Documenting Vitals
- Acute and Rehabilitative Care
- Patient Care
Timeline
Receptionist
Broward Nursing And Rehabilitation Center
04.2017 - 02.2024
Customer Service Representative
Uhaul Moving And Storage
10.2013 - Current
Associate of Science - Nursing
Broward College
Associate of Arts -
Broward College
Washington High School
Certification
- CPR certified through American Heart Association (Issue 08/09/2023) (Expire 08/2025)
- National Institutes of Health Stroke Scale ( NIHSS)
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