Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Volunteer Experience
Timeline
Generic

Gabriela Garcia

Pink Hill,NC

Summary

Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Case Manager

ECU Health Medical Center
Greenville, NC
09.2023 - 05.2024
  • Acts as an advocate for families and clients, ensuring their needs and rights are represented and respected within the healthcare system.
  • Completing and submitting state-mandated reports in accordance with regulatory requirements and professional standards.
  • Maintaining accurate and updated case records in collaboration with families to ensure continuity of care.
  • Facilitating community referrals to support comprehensive client care and address specific needs.
  • Uses critical thinking, assessments, and clinical skills to guide interdisciplinary teams in care planning and implementation.
  • Recognizes and utilizes information regarding the patient's health behaviors, cultural influences, and beliefs or values.
  • Oversee, organize, and support the progression of patient care across the continuum.
  • Identifies and resolves care plan delays or changes, addressing internal and external system issues to ensure care is provided in the optimal setting.

Social Worker

Chinquapin Elementary School
Chinquapin, NC
08.2022 - 05.2023
  • Supporting McKinney-Vento students by providing assistance and resources to ensure educational stability.
  • Managing and organizing important documents to ensure efficient filing and retrieval.
  • Collaborate with clients to develop tailored programs that meet their specific needs and goals. o Oversee and manage a caseload of several clients, ensuring effective communication and support.
  • Facilitate connections between parents and relevant resources to support their needs and enhance family well-being.

Sales Representative

T-ROC
Richlands, NC
06.2022 - 11.2022
  • Addressing customer concerns and providing effective solutions to ensure satisfaction.
  • Provide customers with information and resources related to products and services to enhance their understanding and decision-making process.
  • Manage financial transactions with a focus on confidentiality and adherence to policies.
  • Documenting and organizing paperwork to ensure accuracy and accessibility of information.

Community Ambassador

CEV Wilmington
Wilmington, NC
06.2020 - 10.2020
  • Facilitating resolution of residential crises to ensure a safe and stable environment.
  • Record and document client concerns to ensure thorough and accurate documentation. o Organized and facilitated various activities, including recreational events, to enhance participant engagement and enjoyment.
  • Providing informative and engaging tours to visitors.
  • Skilled in scheduling tours and meetings, ensuring efficient coordination.
  • Proficient in answering phones and directing calls efficiently.

Education

Masters Degree in Social Work -

East Carolina University
Greenville, NC
05.2024

Bachelors Degree in Social Work -

University of North Carolina Wilmington
Wilmington, NC
05.2023

Skills

  • Attention to detail
  • Collaboration
  • Organized
  • Cultural competence
  • Problem-Solving
  • Communication
  • Accountability
  • Documentation
  • Case management

Affiliations

  • National Association of Social Workers (NASW)
  • Phi Alpha Social Work Honor Society (2021-2023)
  • Student Social Work Organization, Coordinator (2021-2023)

Certification

  • Licensed Clinical Social Worker Associate (LCSW-A) (05/2024)
  • Licensed Clinical Addiction Specialist Associate (LCAS-A) (05/2024)
  • Graduate Certificate in Addiction Counseling (05/2024)
  • Substance Abuse Certification (05/2024)
  • Narcan Training (10/2023)
  • Electronic Notary Public (09/2023)
  • Notary Public (08/2023)
  • CPR Training (08/2023)
  • Human Trafficking Training (03/2023)
  • LGBTQIA+ Training (02/2023)
  • School Social Work Licensure NCDPI

Volunteer Experience

  • Annual Veterans Jeep Run, 2019, Present
  • Toys for Tots Donations, Greenville, NC, 2018, Present
  • Care Giver to Disabled Adult, Greenville, NC, 2019, Present
  • Remember Everyone Deployed, Jacksonville, NC, 2021, 2023
  • Brigade Boys & Girls Club, Wilmington, NC, 09/2020, 12/2020

Timeline

Case Manager

ECU Health Medical Center
09.2023 - 05.2024

Social Worker

Chinquapin Elementary School
08.2022 - 05.2023

Sales Representative

T-ROC
06.2022 - 11.2022

Community Ambassador

CEV Wilmington
06.2020 - 10.2020

Masters Degree in Social Work -

East Carolina University

Bachelors Degree in Social Work -

University of North Carolina Wilmington

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Gabriela Garcia