Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
20
20
years of professional experience
1
1
Certification
Work History
CMA
Novant Cancer Institute
Mooresville, NC
02.2024 - Current
Collected and documented patient medical information such as blood pressure and weight.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Performed phlebotomy services efficiently with minimal discomfort to patients, resulting in higher quality samples for laboratory analysis.
Maintained a clean and organized work environment to ensure compliance with infection control protocols and promote patient safety.
Utilized electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.
Phlebotomist
Lake Norman Regional Medical Center
Mooresville, NC
06.2023 - 02.2024
Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
Assisted in the implementation of new electronic medical record systems for efficient patient tracking and accurate documentation.
Verified patients' identification for proper sample collection.
Clinical Coordinator/CMA
LNRMC/General Surgery
Mooresville, NC
06.2022 - 02.2024
Enhanced patient care by implementing advanced CMA techniques and procedures.
Managed complex medical records, ensuring confidentiality and accessibility for healthcare providers.
Conducted thorough patient interviews to obtain detailed medical histories, allowing for more effective treatments and interventions.
Performed phlebotomy services efficiently with minimal discomfort to patients, resulting in higher quality samples for laboratory analysis.
Supported physicians during invasive procedures by preparing relevant equipment and supplies as well as maintaining a sterile environment throughout the process.
Developed and implemented efficient inventory management systems for medical supplies, reducing waste and ensuring availability of necessary resources.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Clinical Coordinator/CMA
WOLFE DERMATOLOGY
Mooresville, NC
10.2009 - 05.2022
Organizing and overseeing the daily activities of the clinical staff, OSHA compliance, ensuring adequate patient care
Order and maintain supply inventories, interact with drug representatives, and maintain prescription and OTC medication samples, product samples and trial goods
Supporting a physician’s practice, maintaining the highest level of understanding, compassion, confidentiality, and professionalism
Assist providers in office surgeries and various procedures
Also responsible for room set-up, patient prep, taking histories, vitals, venipunctures, needle injections, wound assessment and care, specimen collection, laboratory testing and medication administration
Telephone triage, scheduling appointments, making referrals, and medical records management.
CMA/Mohs Technician
Lakeside Dermatology
Cornelius, NC
10.2004 - 10.2009
Triaged patients in office or by phone to assess severity of conditions.
Operated and maintained medical equipment used to diagnose and treat patients.
Prepared solutions, stains and reagents in accordance with standards.
Assisted physicians in diagnosis and treatment of patients.
Improved patient outcomes by meticulously preparing tissue samples for Mohs surgery.
Oriented and trained new staff on proper procedures and policies.
Called and faxed pharmacies to submit prescriptions and refills.
Supported audit processes, ensuring compliance with all internal control requirements and external regulations.
Assisted surgeons in accurately diagnosing skin cancers with expert tissue mapping and slide preparation.