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Associate Principal Engineer

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Operational leader with 14 years of experience in airline operations, catering vendor oversight, and performance management within a 24/7 hub environment. Proven ability to drive vendor accountability, safety and regulatory compliance, cost controls, and operational improvements through data-driven insights and cross-functional collaboration. Highly visible, hands-on leader with strong partnerships across Inflight Services, Airport Operations, Food Safety, and Corporate Support teams.

Dynamic supervisor with expertise in process improvement and safety management. Proven ability to enhance workflow efficiency, execute performance goals, and implement continuous improvement activities within the aircraft maintenance industry.

Maintenance and safety-focused professional with hands-on leadership experience in safety program implementation, facility compliance, and workforce engagement within highly regulated aviation environments. Proven ability to build and maintain safety systems, lead safety briefings, manage compliance documentation, and coordinate cross-trade maintenance operations. Recognized for professional leadership style, clear communication and a strong commitment to safety culture and operational excellence.

Experienced Avionics Engineer with 4+ years in the aviation industry, focusing on Boeing and Airbus commercial aircraft. Currently responsible for ACMS Focal role for Boeing 737 MAX at United Airlines, with a strong emphasis on flight data monitoring and MEL management. Proven track record in developing compliant maintenance actions that improve operational efficiency and reliability. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Dynamic and growth-oriented automotive professional with a proven track record in consultative sales, team management, and operational improvement. Expertise in cultivating and maintaining strong, mutually beneficial relationships with clients and colleagues. Passionate about Customer Experience (CX)! Adept at collaborating with teams in exceeding customer expectations, devising promotional strategies, marketing business products and services, and boosting overall company performance by applying quantitative and qualitative methodology.

Hospitality professional prepared for delivering quality service in dynamic setting. Proven ability to manage guest requests and provide efficient service, enhancing overall guest satisfaction. Known for strong teamwork and adaptability, ensuring seamless operations and consistent results.
Professional hospitality expert with solid background in delivering exceptional room service. Adept at maintaining high standards of guest satisfaction and operational efficiency. Strong focus on teamwork and adapting to changing needs. Skilled in communication, time management, and problem-solving. Dependable and results-driven with commitment to excellence.
Courteous Room Service Server with dedication to providing high levels of customer satisfaction. Organized and efficient to drive high levels of guest satisfaction.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Friendly Room Service Server with commitment to creating repeat customers through excellent service.
Knowledgeable and dedicated customer service professional with extensive experience in health care industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Responsible Barista Shift Manager with 5 years of hands-on experience supervising employees and overseeing day-to-day operations. Polished in handling customer complaints, conducting inventory and planning and setting up displays and promotional banners.

Health information and medical coding professional with extensive experience in accurately coding patient records and ensuring compliance with healthcare regulations. Known for strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in utilizing coding software and maintaining detailed documentation, with reputation for reliability and precision.

Accomplished Boeing 737 Captain at WestJet Airlines, recognized for exceptional decision-making and crisis response coordination. Enhanced flight safety through rigorous pre-flight inspections and effective crew resource management. Successfully updated operational procedures in line with Transport Canada standards, fostering a collaborative environment that improved pilot management relations.

I am a skilled Air Force fighter pilot with over 2,300 flight hours and more than 3,000 takeoffs and landings accumulated during my 15 years of service. Currently, I serve as a Captain at Jin Air, where I have logged over 3,200 flight hours on the B737 over seven years, achieving high standards in flight safety and efficiency. Additionally, I have contributed directly to maintaining the airline's safe operations through my work with Jin Air's Flight Standards Group.

Bill Gruening

Summary

Overview

Work History

737 Captain and First Officer

Hawker Captain

Lear & King Air Captain

737 First Officer

MD80 Captain and First Officer

Saab 340 First Officer

Flight Instructor, Captain CE500 and Turbo Commander

Ski Bum

Plant Engineer

Maintenance Officer

Education

Bachelor of Science - Mechanical Engineering

Skills

Timeline

737 Captain and First Officer

Hawker Captain

Lear & King Air Captain

737 First Officer

MD80 Captain and First Officer

Saab 340 First Officer

Flight Instructor, Captain CE500 and Turbo Commander

Ski Bum

Plant Engineer

Maintenance Officer

Bachelor of Science - Mechanical Engineering

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