Patrick Trojan
Cranford
Summary
Design and Operations Professional dedicated to streamlining user experiences through logistical precision and visual storytelling. From managing 40+ daily NYC Metro transit trips to contributing to a 2024 MiLB award-winning campaign, I excel at bridging the gap between technical backend management and high-end creative output. Trusted to manage time-sensitive tasks while contributing skills to dynamic, collaborative teams.
Overview
4
4
years of professional experience
Work History
Business Development Associate
Boxcar
New York
02.2025 - Current
- Manage daily NYC Metro transit operations for 40-plus commuter bus trips, ensuring reliable and on-time AM and PM service for thousands of Manhattan-bound riders.
- Keep backend reservation systems and parking databases running smoothly, maintaining full accuracy for lot availability and commuter capacity.
- Work directly with major fleet partners, including Yankee and Panorama, to coordinate schedules and adjust vehicle assignments in response to real-time demand.
- Resolve high-volume commuter inquiries through Front and Customer.io, addressing operational issues quickly to maintain a premium rider experience.
- Design visual assets for the Boxcar app and social media, strengthening brand presence, and making service updates clear and easy for riders to follow.
Manager / Marketing Assistant
Calabria Pizzeria
Cranford
05.2022 - 12.2024
- Supported daily business operations, including staff coordination, training, scheduling, and service oversight, to ensure a consistent and high-quality customer experience.
- Strengthened brand identity by producing visually unified marketing materials and high-fidelity photography for menus, in-store displays, and promotional campaigns.
Graphic Design / Game-Day Ops. Intern
Somerset Patriots | New York Yankees
Bridgewater
02.2024 - 10.2024
- Responsible for creating the majority of graphics for the 2024 season, including email marketing, advertisements, scoreboard graphics, and promotional materials.
- Supported the implementation and organization of a Salesforce-based email marketing system to improve campaign execution and audience communication.
- Collaborated with marketing and operations teams to develop branded assets for special events, including Jersey Diners and New York Black Yankees theme nights.
- Assisted with game day operations, supporting pregame setup, in-game promotions, fan engagement initiatives, and post-event breakdown.
Education
Bachelor of Arts - Graphic Design - Economics Minor
High Point University
High Point, North Carolina12-2023
High School Diploma -
Cranford High School
Cranford, New Jersey06-2019
Skills
- Graphic design and branding
- Visual communication and content
- Adobe Creative Suite expertise
- Operations coordination and scheduling
- Customer support and service
- Data management and systems
Timeline
Business Development Associate
Boxcar
02.2025 - Current
Graphic Design / Game-Day Ops. Intern
Somerset Patriots | New York Yankees
02.2024 - 10.2024
Manager / Marketing Assistant
Calabria Pizzeria
05.2022 - 12.2024
Bachelor of Arts - Graphic Design - Economics Minor
High Point University
High School Diploma -
Cranford High School