Grace Tandy
Pueblo,CO
Summary
Personable and attentive, well-suited for roles requiring excellent customer service and interpersonal skills. Understands importance of creating welcoming environment and possesses strong communication and problem-solving abilities. Dedicated to ensuring positive experience for all visitors and guests.
Overview
2
2
years of professional experience
Work History
Welcome Desk Attendant for Testing Center
Pueblo Community College
08.2025 - 05.2026
- Provided exceptional customer service to students and visitors at welcome desk.
- Assisted in resolving inquiries through effective communication and problem-solving skills.
- Maintained knowledge of campus resources, programs, and services for accurate information dissemination.
- Facilitated check-in processes for events, ensuring smooth operations and guest satisfaction.
- Collaborated with staff to streamline welcome desk procedures and improve efficiency.
- Managed appointment scheduling for campus services, optimizing time management and accessibility.
- Improved communication between guests and staff by acting as a liaison during their stay.
- Maintained a clean and organized welcome desk, creating a welcoming atmosphere for guests.
File Clerk for Pueblo Community College Records
Pueblo Community College
06.2025 - 08.2025
- Organized and maintained digital and physical filing systems for efficient document retrieval.
- Assisted in processing incoming documents and ensuring proper categorization.
- Updated records in database management systems to reflect accurate information.
- Collaborated with team members to streamline document handling processes.
- Assisted with document scanning and imaging projects to support accurate file back-up.
- Identified and corrected inconsistencies in filing systems for increased accuracy.
- Examined, categorized, and sorted incoming documents.
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Front Desk Receptionist
Pueblo Community College
08.2024 - 12.2024
- Greeted and assisted visitors, ensuring a welcoming environment at the front desk.
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Helped to manage new students and employees' badges.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
Education
High School Diploma -
Goal Highschool
Pueblo, CO06-2024
Skills
- Team player mentality
- Reliability and punctuality
- Empathy and patience
- Strong interpersonal skills
- Customer service
- Hospitality services
- Professional appearance
- Problem-solving skills
- Time management
- Guest services
Timeline
Welcome Desk Attendant for Testing Center
Pueblo Community College
08.2025 - 05.2026
File Clerk for Pueblo Community College Records
Pueblo Community College
06.2025 - 08.2025
Front Desk Receptionist
Pueblo Community College
08.2024 - 12.2024
High School Diploma -
Goal Highschool