Ghebilet Paulos
Summary
Detail-oriented administrative professional with over 15 years of experience in office administration and project management. Skilled in maintaining confidentiality and fostering team collaboration, with a focus on improving organizational efficiency through effective scheduling and event coordination.
Overview
18
18
years of professional experience
Work History
Administrative Associate III
The City of Palo Alto
Palo Alto
03.2008 - Current
- Assisted with scheduling meetings and managing calendars for team members.
- Maintained organized files and records for easy access and retrieval.
- Communicated with clients to address inquiries and provide information.
- Prepared reports and presentations using office software tools.
- Coordinated travel arrangements and itineraries for staff members.
- Supported the onboarding process by preparing materials and resources.
- Managed office supplies inventory and placed orders as needed.
- Collaborated with team to improve administrative processes and workflows.
- Answered customer inquiries via email or telephone in a timely manner while providing excellent customer service.
- Executed administrative tasks assigned by higher management in a precise manner following established protocols.
- Organized, maintained, and updated electronic filing systems to ensure accuracy of documents.
- Processed invoices and purchase orders ensuring accuracy of information provided by vendors.
- Supported event planning efforts for corporate functions such as conferences, seminars, receptions.
- Assisted in scheduling meetings and preparing agendas for executive staff.
- Greeted visitors upon arrival at the office and directed them appropriately according to their needs.
- Tracked progress of project milestones through completion while reporting any issues encountered along the way.
- Delivered exceptional customer service through direct communication with clients and team members.
- Maintained confidentiality regarding all business matters related to the organization's operations.
- Coordinated scheduling and logistics for meetings, conferences, and special events.
- Utilized office software, including word processing, spreadsheets, and databases, to complete tasks.
- Managed calendar for senior staff, scheduling appointments and avoiding conflicts.
- Facilitated communication between departments to support project completion and workflow efficiency.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries.
- Maintained accurate and up-to-date filing systems, both digital and physical.
Education
Bachelor of Business -
San Joaquin Delta College
Stockton, CASkills
- Customer service
- Office administration
- Microsoft Excel
- Project management
- Data organization
- Event coordination
- Effective communication
- Team collaboration
- Team oversight
- Travel arrangements
- Office procedures
- Proofreading
- Technical support
- File organization
- Strategic planning
- Document management
- Records retention
- Records management
- Clerical support
- Excel
- Meeting planning
- Expense reporting
- Data processing
- Verbal communication
- Presentation preparation
- Confidentiality
- Scheduling appointments
- Maintaining records
- Calendar management
- Relationship building
- Data analysis
- Report generation
- Administrative support
- Typing speed
- Inventory management
- Account balancing reconciliation
- Problem-solving aptitude
- Customer and client relations
- Multi-line phone proficiency
- Problem-solving abilities
- Organizational skills
- Research capabilities
- Excellent communication
- Reception duties
- Electronic records management
- Teamwork
- Administrative procedures
- Correspondence writing
- Teamwork and collaboration
- Documentation and recordkeeping
- Account investigation
Timeline
Administrative Associate III
The City of Palo Alto
03.2008 - Current
Bachelor of Business -
San Joaquin Delta College