GHENET WELDEMICHAEL
Auburn,WA
Summary
Proficient and polite Patient Registrar dedicated to offering excellent customer service and administrative support. Skilled in ensuring timely patient processing through effective communication and staff coordination. Competent in scheduling, record keeping, and insurance processing with knowledge in medical Billing and coding administration. Knowledgeable Information Technology Specialist sets up and optimizes workstations, training users and assisting with process improvement implementation in diverse areas. Familiar with Alison practices and IT standards. Excellent skills in infrastructure, data management and enterprise operations.
Overview
11
11
years of professional experience
Work History
Medical Records Technician (Remote)
Advantmed. LL
California, CA
03.2023 - 08.2024
- Reviewed and verified accuracy of patient records
- Maintained confidentiality of all medical information in accordance with HIPAA regulations
- Scanned, indexed, and electronically stored documents into the electronic health record system
- Assisted physicians with retrieving old medical records for reference purposes
- Researched discrepancies between paper-based charts and electronic database records
- Retrieved archived records upon request from authorized personnel or departments
- Set up patient charts and documented information in various company software
- Verified record copies before handing each over to check for and remove unnecessary details
- Scanned and validated medical records for upload
Data Entry
City Of Seattle
Seattle
03.2022 - 04.2022
- Verified outdated data and implemented necessary changes to records
- Met or exceeded customer service metrics by providing excellent customer support
- Identified data entry errors and corrected mistakes to achieve near-perfect accuracy in data sets
- Scheduled patient appointments and procedures
- Scheduled and confirmed patient appointments with patients and healthcare professionals
- Verified accuracy of data entry into company systems.
- Perform data entry and maintain billing records.
Medical Billing Specialist
American Integrate Health LLC
Tukwila, WA
07.2017 - 02.2022
- Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing
- Submitted claims electronically to insurance companies in accordance with regulations
- Generated reports from software systems to track claim status and denials
- Assigned appropriate codes using ICD-10-CM for diagnosis, CPT for procedures, HCPCS for supplies and modifiers as required by payers
- Initiated collection efforts on unpaid accounts by contacting insurance companies or patients directly via phone or mail.
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria.
Account Representative Specialist
Seattle Indian Health Board
Seattle, WA
07.2017 - 02.2018
- Assisted customers with account inquiries and directed them to the appropriate resources
- Maintained accurate records of all client accounts including invoices, payments, contracts
- Prepared reports summarizing account activities for senior management review
- Coordinated with other departments such as logistics, billing, or collections when needed
- Set up and updated customer accounts with interactions, payments and personal information
- Received and processed client payments and updated accounts
Medical Billing and Coding
Genesis Chiropractic Group
Seattle, WA
06.2013 - 07.2015
- Contacted insurance providers to verify insurance information and obtain billing authorization
- Verified patient information, including medical history and insurance coverage, to ensure accuracy of coding and billing
- Submitted claims electronically to insurance companies in accordance with regulations
- Generated reports from software systems to track claim status and denials
- Assigned appropriate codes using ICD-10-CM for diagnosis, CPT for procedures, HCPCS for supplies and modifiers as required by payers
- Performed data entry into electronic health record system for all relevant patient information including diagnoses, procedures performed, medications prescribed
Medical Billing Specialist
Creative change Mental Health
Seattle, WA
09.2014 - 04.2015
- Identified errors and re-filed denied or rejected claims quickly to prevent payment delays
- Posted charges, payments and adjustments
- Posted and adjusted payments from insurance companies
- Provided customer service support to patients who had questions about their bills or payments due
- Submitted appeals for denied claims when appropriate according to the insurance company's criteria
- Processed credit card payments from patients in accordance with office policy
- Ensured HIPAA compliance by maintaining confidentiality of all patient information
Education
COMPITER NATWOKING -
ALISON
01.2023
COMPTIA A+1000 PART -
ALISON
01.2023
Medical Assistant -
Pima Medical School
Renton, WA, united state01.2013
Medical Billing and Coding -
Seattle Community College
Seattle, WA, united State01.2010
Skills
- Medical office/Billing
- Coding & Insurance
- Medical Assistance
- ICD-9
- ICD-10
- HIAA
- OSHA
- HIV/AIDS
- CPR & AED
- Medical billing and collections
- Accounts payable and receivable
- Data entry
- Insurance claims
- Customer service
- Configuration Management
- Medical terminology proficiency
- Records Organization
- Electronic Health Records Management
- Insurance Verification
Activities
Strong work ethic, quick learner, ability to interact and provide service to diverse people in a sensitive manner, familiar with Microsoft EMR, HER and Epic, Allscripts etc.
Timeline
Medical Records Technician (Remote)
Advantmed. LL
03.2023 - 08.2024
Data Entry
City Of Seattle
03.2022 - 04.2022
Medical Billing Specialist
American Integrate Health LLC
07.2017 - 02.2022
Account Representative Specialist
Seattle Indian Health Board
07.2017 - 02.2018
Medical Billing Specialist
Creative change Mental Health
09.2014 - 04.2015
Medical Billing and Coding
Genesis Chiropractic Group
06.2013 - 07.2015
COMPITER NATWOKING -
ALISON
COMPTIA A+1000 PART -
ALISON
Medical Assistant -
Pima Medical School
Medical Billing and Coding -
Seattle Community College
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