Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ghyslaine Henriquez

Conroe,TX

Summary

Results-driven Center Director with extensive experience in operational management, client relationship management, and strategic planning. Committed to enhancing customer engagement through effective team collaboration and policy development aimed at improving efficiency in a medical spa environment.

Overview

11
11
years of professional experience

Work History

Center Director

Orangetwist
Houston, Tx
01.2025 - Current
  • Managed daily operations, enhancing center functionality and improving customer experience.
  • Developed and implemented center policies for improved operational efficiency.
  • Engaged in community outreach initiatives, raising awareness of center services and fostering connections.
  • Connected with clients to develop strategies that achieve sales and customer service goals.
  • Facilitated membership enrollment processes and maintained accurate records.

Sales Consultant

Good Feet
The Woodlands, Texas
06.2021 - 12.2024
  • Educated clients on product benefits and usage techniques to enhance customer satisfaction.
  • Collaborated with team members to improve customer experiences and service quality, leading to increased client retention.
  • Resolved customer concerns and provided exceptional after-sales support.
  • Analyzed customer needs and identified solutions.

Sales Manager

Men's Wearhouse
The Woodlands, Texas
12.2014 - 04.2021
  • Led sales team to consistently meet monthly revenue targets and improve customer engagement.
  • Managed customer relations, resulting in high satisfaction levels and increased repeat business.
  • Developed training programs for staff to improve product knowledge and sales techniques.
  • Conducted performance reviews to assess team effectiveness and establish actionable goals.

Education

Associate of Science - Public Realtions

UDERP
Caracas Venezuela
05-2012

Skills

  • Operational management
  • Customer engagement
  • Strategic planning
  • Team leadership
  • Staff evaluations
  • Problem solving
  • Conflict resolution
  • Client relationship management
  • Program development
  • Sales strategy
  • Partnership building
  • Training and mentoring
  • Effective communication

    • Languages

    Spanish
    Native/ Bilingual
    English
    Full Professional

    Timeline

    Center Director

    Orangetwist
    01.2025 - Current

    Sales Consultant

    Good Feet
    06.2021 - 12.2024

    Sales Manager

    Men's Wearhouse
    12.2014 - 04.2021

    Associate of Science - Public Realtions

    UDERP

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    Ghyslaine Henriquez