Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gia Cimino

Smithtown,NY

Summary

Hardworking and friendly team member with experience at Apple Ice INC. Helped customers with their orders and handled cash as well as card payments. Good at talking with people and solving problems in a calm and orderly fashion. Always ready to help out teammates and keep things running smoothly. Focused on making sure customers leave happy and want to come back with a "the customer is always right" attitude.

Overview

1
1
year of professional experience

Work History

Customer Service Representative & Cashier

Apple Ice INC.
07.2024 - 06.2025
  • Assisted customers in resolving inquiries, providing accurate information and support.
  • Maintained detailed records of customer interactions and transactions for reference.
  • Adapted to various customer service software tools for efficient issue tracking.
  • Collaborated with team members to improve service delivery and client satisfaction.
  • Demonstrated strong communication skills while managing diverse customer queries.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

No Degree -

St. John The Baptist Diocesan High School
West Islip, NY
06-2026

Skills

  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Point of sale operation
  • Patience and empathy
  • Effective multitasking
  • Phone etiquette

Timeline

Customer Service Representative & Cashier

Apple Ice INC.
07.2024 - 06.2025

No Degree -

St. John The Baptist Diocesan High School

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