Gia Fiorenza
Williamstown
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Biller
A. Duie Pyle, Inc.
West Chester, PA
06.2025 - Current
- Executed verification and manifest checking of information entered by billers.
- Executed data entry of bills of lading into computer system with precision.
- Auditing billers and manifest checkers for accuracy and completeness compliance.
- Identified and escalated potential issues to management for timely resolution.
- Executed data transfer into files and database systems to ensure accurate information management.
Administrative Assistant/CSR
Andrew’s Lawn & Landscaping
West Chester, PA
05.2023 - 11.2025
- Oversaw management and updates of records for over 1000 client accounts, ensuring accuracy and confidentiality of information.
- Resolved client complaints by implementing effective alternatives and solutions.
- Facilitated appointment and meeting coordination through electronic scheduling systems.
- Executed generation and distribution of weekly and monthly client invoices in alignment with contractual terms.
- Facilitated administrative functions to enhance office efficiency.
- Executed thorough review and entry of time entry hours by reconciling work tickets with job schedules.
- Streamlined data entry and updates in databases and spreadsheets.
- Managed sensitive information with discretion, ensuring confidentiality and security in compliance with privacy policies.
- Oversaw accounts receivable by executing proactive collection calls to commercial and residential clients.
Manufacture Supervisor II
Nth Solutions, LLC
Coatesville, PA
01.2022 - 05.2023
- Oversaw manufacturing floor operations and team members to maximize efficiency.
- Facilitated training and education of new employees on company protocols.
- Presented key product findings to leadership, ensuring informed decision-making.
- Implemented and sustained inventory and production control protocols.
- Executed product construction processes to ensure timely shipment compliance.
Production Worker I
Nth Solutions, LLC
Coatesville, PA
01.2021 - 01.2022
- Engineered and developed patented products from concept to completion.
- Facilitated team communication to prioritize tasks and ensure timely shipping deadlines.
- Executed tasks with meticulous attention to detail, ensuring minimal error margins.
Education
Bachelor of Arts - Professional Studies, Minor, Contemplative Studies
West Chester University
West Chester, PA01.2021
Skills
- Oral and written communication
- Team management
- Customer Service/Conflict Resolution
- Attention to detail
- MS Office/ Excel/ PowerPoint
- Multitasking
- Adaptability
- Organization
- 70 WPM Average
Timeline
Biller
A. Duie Pyle, Inc.
06.2025 - Current
Administrative Assistant/CSR
Andrew’s Lawn & Landscaping
05.2023 - 11.2025
Manufacture Supervisor II
Nth Solutions, LLC
01.2022 - 05.2023
Production Worker I
Nth Solutions, LLC
01.2021 - 01.2022
Bachelor of Arts - Professional Studies, Minor, Contemplative Studies
West Chester University