Overview
Work History
Education
Skills
Timeline
Generic

Gia Gupta

Boston,MA

Overview

3
3
years of professional experience

Work History

Hospital Volunteer

Massachusetts General Hospital
12.2023 - Current
  • Enhanced patient experience by providing compassionate care and assistance during hospital visits.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
  • Maintained clean and safe environments for patients, families, and staff by adhering to infection control protocols.
  • Provided emotional support to patients and families during difficult medical situations, fostering a sense of comfort and understanding.
  • Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.

Sales Associate

Dandelion Jewelry
08.2021 - 08.2023
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.

Camp Counselor

Da Vinci Science Center
06.2022 - 08.2022
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.

Hospital Volunteer

St. Lukes Hospital
05.2021 - 08.2021
  • Enhanced patient experience by providing compassionate care and assistance during hospital visits.
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
  • Maintained clean and safe environments for patients, families, and staff by adhering to infection control protocols.
  • Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
  • Facilitated smooth communication between patients, families, and healthcare providers through accurate message relay and translation services when needed.
  • Conducted rounds on assigned units to assess patient needs, addressing concerns promptly or escalating issues when necessary.

Volunteer

Big Sister Association Of Greater Boston
12.2023 - Current
  • Contributed to a positive work environment by maintaining a professional attitude and demonstrating respect for all individuals involved in the project.
  • Positively impacted the lives of countless individuals within the community by dedicating time, energy, and passion towards meaningful causes as a student volunteer.
  • Fostered connections with the deserving youth of Boston

Education

Bachelor of Science - Cellular And Molecular Biology, And Genetics

Boston University
Boston, MA
05.2027

High School Diploma -

Moravian Academy
Bethlehem, PA
06.2023

Skills

  • Cultural Sensitivity
  • Positive Attitude
  • Communication and Interpersonal Skills
  • Helpful and Service-Oriented
  • Attention to Detail
  • Problem Solving
  • Empathy and Understanding
  • First Aid Certification

Timeline

Hospital Volunteer

Massachusetts General Hospital
12.2023 - Current

Volunteer

Big Sister Association Of Greater Boston
12.2023 - Current

Camp Counselor

Da Vinci Science Center
06.2022 - 08.2022

Sales Associate

Dandelion Jewelry
08.2021 - 08.2023

Hospital Volunteer

St. Lukes Hospital
05.2021 - 08.2021

Bachelor of Science - Cellular And Molecular Biology, And Genetics

Boston University

High School Diploma -

Moravian Academy

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Gia Gupta