Summary
Overview
Work History
Education
Skills
Recommendation
Timeline
Generic

Gia Kempf

1200 Nord Ave Chico,CA

Summary

Hardworking employee committed to

providing the best customer service,

multitasking and time management

abilities. Devoted to giving every customer

a positive and memorable experience. Dedicated to driving customer satisfaction

and increasing sales. Organizational skills

in various environments. Seeking entry-level

opportunities to expand skills while facilitating company's growth.

Overview

2
2
years of professional experience

Work History

Breakfast Attendant

Quality Inn
06.2022 - 09.2022

● Stocked coffee, juice and milk dispensers continuously for guests' beverage needs.

● Prepared daily breakfast bar with abundant self-serve and cooked meal items.

● Maintained dining and food service areas to maximize safety and cleanliness.

● Delivered highly personalized service to each guest with the goal of earning referrals and repeat business.

● Wiped down tables and removed trash and dirty plates to provide a clean, welcoming dining environment.

● Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.

● Stocked service stations with ice, napkins and straws.

Volunteer

Cat Cafe Lounge
12.2022 - 03.2023

● Wiped down and sanitized high-touch surfaces to assist with infection control procedures

● Swept, vacuumed, and mopped the floors throughout interior spaces

● Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions

Art Heart Fashion, Volunteer

● Worked alongside designers powered by Art Heart Fashion

● Steamed/refilled steamers

● Assisted models by styling them

● Helped with prep, set up, and breakdown of the show

● Attended casting calls, fittings, shows and shoots.

● Upheld high standards of professionalism in high-stress environments.

Sales Associate

H&M Hennes & Mauritz
02.2023 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Merchandising knowledge
  • Order processing
  • Sales Goals Attainment
  • Upselling

Cashier

Cheese Steak Shop
05.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Prepared sandwiches for customers
  • Sweated, mopped and organized the lobby for guests
  • Restocked produced
  • Assist by putting away new orders

Education

Specialist In Psychology - Social Work

Santa Monica College
Santa Monica, CA

Specialist In Psychology -

Butte College
Chico, CA

Skills

  • Customer Assistance
  • Work Ethic and Integrity
  • Customer Service
  • Patience and Empathy
  • Time management skills
  • Cash Handling
  • Cleaning and sanitizing
  • Money Handling
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations
  • Cash Register Operation
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • Professionalism and Courtesy
  • Cash Management
  • Basic Math Competence
  • Cash register systems
  • Cash handling expertise
  • Product restocking

Recommendation

Ashley Radcliff: (714) 883-4763

Haley: (714) 883-4763

Timeline

Cashier

Cheese Steak Shop
05.2024 - Current

Sales Associate

H&M Hennes & Mauritz
02.2023 - 12.2023

Volunteer

Cat Cafe Lounge
12.2022 - 03.2023

Breakfast Attendant

Quality Inn
06.2022 - 09.2022

Specialist In Psychology - Social Work

Santa Monica College

Specialist In Psychology -

Butte College
Gia Kempf