Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gia Lenae

Albany,GA

Summary

Accomplished professional with a proven track record as a Legal and Administrative Assistant- showcasing strong analytical and organizational abilities. Excelled in enhancing client satisfaction and streamlining data management, demonstrating exceptional interpersonal skills and a commitment to ethical conduct. Achieved significant improvements in office efficiency and customer service excellence.

Overview

4
4
years of professional experience

Work History

Prestige Beauty Advisor

Sephora at Kohl's
11.2023 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Legal Assistant

Kermit S. Dorough, Jr., LLC
04.2023 - 02.2024
  • Typed legal correspondence and sent/replied to emails
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.

Administrative Assistant

City Clerk's Office
12.2020 - 04.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.

Education

City Clerk's Training

Carl Vinson Institute of Government
Athens, GA
09.2021

Medical Coding

Albany Technical College
Albany, GA
12.2019

Skills

  • Legal research expertise
  • Ethical Conduct Awareness
  • Strong Analytical Abilities
  • Strong Interpersonal Skills
  • 45 WPM Typing Speed
  • Microsoft Office
  • File Organization
  • Customer Service
  • Data Entry
  • Office Administration

Languages

Spanish
Professional Working

Timeline

Prestige Beauty Advisor

Sephora at Kohl's
11.2023 - Current

Legal Assistant

Kermit S. Dorough, Jr., LLC
04.2023 - 02.2024

Administrative Assistant

City Clerk's Office
12.2020 - 04.2022

City Clerk's Training

Carl Vinson Institute of Government

Medical Coding

Albany Technical College

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Gia Lenae