Gia Ly
Seattle,WA
Summary
Dedicated professional with expertise in cleaning and customer service, honed at ABM Industries. Proven ability to enhance facility cleanliness and ensure safety compliance. Skilled in chemical handling and problem-solving, consistently delivering exceptional results and fostering a welcoming environment. Committed to maintaining high standards and improving customer satisfaction through efficient service.
Overview
9
9
years of professional experience
Work History
Janitor
ABM Industries
08.2016 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Delivery Driver
Amazon Flex
04.2020 - 03.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
GED -
Seattle Central Community College
Seattle, WA06-2018
No Degree - English As A Second Language
Asian Counseling And Referral Service
Seattle, WA07-2016
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Dusting proficiency
- Chemical handling
- Work orders
- Skilled housekeeper
- Safety compliance
- Spot cleaning
- Stairwell cleaning
- Polishing surfaces
- Problem-solving
- Employee training
- Building inspection
- Timely paperwork completion
Languages
Vietnamese
Full Professional
Chinese (Cantonese)
Professional Working
Timeline
Delivery Driver
Amazon Flex
04.2020 - 03.2023
Janitor
ABM Industries
08.2016 - Current
GED -
Seattle Central Community College
No Degree - English As A Second Language
Asian Counseling And Referral Service
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