Gia Ryan
Carlisle,PA
Summary
I am a hardworking employee focused on delivering excellent customer service. I deliver high quality service and
maintain a strong work ethic even while attending my college courses.
Overview
6
6
years of professional experience
Work History
Server
Dukes Bar and Grill
05.2025 - Current
- Provide attentive, high-quality service to guests in a busy dining environment.
- Accurately take orders, and enter them into the POS system.
- Deliver food and beverages promptly and professionally.
- Maintain cleanliness, and assist with side work, restocking, and closing duties.
- Communicate effectively with kitchen staff to ensure accurate and timely orders.
- Offer menu recommendations, and enhance guest satisfaction.
Server
Back Porch Brewing Inc
02.2023 - 02.2024
- Greet guests, provide menus, and ensure a positive dining experience.
- Enter orders accurately using POS systems, and manage guest payments.
- Train new servers, and support team operations.
- Follow food safety and health regulations.
- Maintain clean dining areas, and complete opening and closing duties.
- Communicate with kitchen staff regarding allergies and special requests.
- Build rapport with guests, and support repeat business.
Line Cook
Kimberlys Cafe
01.2022 - 02.2023
- Prepared and cooked menu items according to established recipes and presentation standards.
- Maintained cleanliness and organization of kitchen stations to ensure efficient operations.
- Assisted in inventory management, tracking ingredients, and minimizing waste.
- Collaborated with team members to improve service speed during peak hours.
Host
Market Cross Pub
12.2019 - 12.2021
- Welcomed guests and managed seating arrangements to enhance customer experience.
- Coordinated with kitchen and service staff to ensure timely meal delivery.
- Handled guest inquiries and resolved complaints efficiently, promoting customer satisfaction.
- Trained new hosts on restaurant procedures and best practices for guest interactions.
Education
Bachelor of Science - Nursing
Saint Joseph's University Lancaster
Lancaster, PA05-2028
High School Diploma -
Carlisle High School
Carlisle, PA06-2023
Skills
Guest Engagement
Professional Appearance
Check Payment Processing
Exceptional Customer Service
Point of Sale (POS) System Operations
Strong Work Ethic
Sales Techniques
Cash Handling
Timeline
Server
Dukes Bar and Grill
05.2025 - Current
Server
Back Porch Brewing Inc
02.2023 - 02.2024
Line Cook
Kimberlys Cafe
01.2022 - 02.2023
Host
Market Cross Pub
12.2019 - 12.2021
Bachelor of Science - Nursing
Saint Joseph's University Lancaster
High School Diploma -
Carlisle High School