Gia Bao Nguyen
Jacksonville
Summary
Dynamic and detail-oriented professional with extensive experience in high-volume dining. Proven ability to enhance customer satisfaction through exceptional service and effective problem-solving. Skilled in staff training and quality assurance, adept at managing rush hour demands while maintaining composure and teamwork. Well-mannered and composed, even under high-pressure conditions.
Overview
7
7
years of professional experience
Work History
Seasonal Worker
Target
Jacksonville
10.2025 - 12.2025
- Assisted customers with merchandise inquiries and product location.
- Collaborated with team members to maintain store cleanliness and safety standards.
- Managed inventory counts and reported discrepancies to supervisors promptly.
- Provided support during high-traffic events, ensuring smooth operations.
- Engaged with customers to enhance their shopping experience through friendly service.
- Provided excellent customer service at all times.
Server
Nudo Vietnamese Cuisine
Jacksonville
01.2023 - 12.2023
- Attentive to customer needs, attention to detail, and empathetic problem-solving methods.
- Aid with the preparation of staff orders.
- Inventory and order business supplies.
- Responsible for guest billing and settling payment disputes.
- Admin tasks as needed, including reservations, check-ins, answering phones, and responding to online orders.
- Packing takes out and manages orders in the kitchen.
Buser
Nho Tuyet Seafood Restaurant
Ho Chi Minh City
01.2019 - 01.2022
- Inventory and order supplies monthly.
- Ensure the workflow of the restaurant.
- Resolving customer, ordering, and quality issues.
- Maintain the kitchen equipment.
- Weekly food, kitchen hygiene checks, and taste tests.
- Training new employees and helping them with the orders.
Education
Graphic Designing -
Florida State College at Jacksonville
Skills
- Familiar with the POS system
- Staying composed under pressure
- Rush hour handling skill
- Customer service
- Attention to detail
- Team collaboration
- High volume dining
- Staff training and coaching
- Making complex drinks
- Quality assurance
Hobbies and Interests
- Movies
- Social works
- Coffee
- Pastry
- Cooking
Languages
Vietnamese
Native/ Bilingual
English
Full Professional
Timeline
Seasonal Worker
Target
10.2025 - 12.2025
Server
Nudo Vietnamese Cuisine
01.2023 - 12.2023
Buser
Nho Tuyet Seafood Restaurant
01.2019 - 01.2022
Graphic Designing -
Florida State College at Jacksonville