Giada DeCeglia
Highland Lakes,NJ
Summary
Diligent employee with solid background in team-based operations and customer service. Consistently contributed to smooth workflow and enhanced guest experiences. Demonstrated reliability and effective communication skills.
Overview
4
4
years of professional experience
Work History
Cashier
ShopRite
09.2023 - 04.2024
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers with inquiries, ensuring exceptional service and satisfaction.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
Crew Member
Dunkin' Donuts
01.2025 - 06.2025
- Delivered exceptional customer service, ensuring satisfaction and smooth operations during peak hours.
- Maintained cleanliness and organization of workstations, adhering to health and safety standards.
- Collaborated with team members to improve workflow efficiency and enhance overall service speed.
- Trained new crew members on operational procedures and best practices for optimal performance.
- Assisted in inventory management, including restocking supplies and conducting regular stock checks.
- Resolved customer inquiries and complaints promptly, fostering a positive dining environment.
- Worked front counter, drive-thru and other areas.
Volunteer
Highschool's Salon
09.2021 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
Education
High School -
Vernon Township High School
Vernon, NJ06.2025
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
Timeline
Crew Member
Dunkin' Donuts
01.2025 - 06.2025
Cashier
ShopRite
09.2023 - 04.2024
Volunteer
Highschool's Salon
09.2021 - Current
High School -
Vernon Township High School