Giada Kenworthy
Zionsville,IN
Summary
Results-driven Sales Associate and Barista with a strong record of enhancing customer satisfaction and driving sales across various shifts. Skilled in resolving customer complaints and maintaining a clean, compliant workspace. Experienced in engaging diverse student populations and employing tailored strategies to improve learning outcomes. Committed to teamwork and integrity, fostering positive relationships with customers and colleagues. Dedicated to student success and offering experience engaging individuals of different skill and ability levels. Applies personalized strategies to enhance student learning and increase performance against objectives. Excited to teach, train and motivate students.
Overview
4
4
years of professional experience
Work History
Sales Associate
Scrub Identity
Greenwood, Indiana
10.2024 - 10.2025
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting appropriate medical scrubs and accessories as well as finding appropriate sizing and style needed
- Informed customers about product features and benefits to support informed purchasing decisions.
- Processed transactions accurately using point-of-sale systems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Ensured cleanliness of store environment to create welcoming atmosphere for customers.
- Maintained product displays to enhance store aesthetics and visibility.
- Managed inventory and restocked shelves regularly.
- Collaborated with team members to improve customer service experience.
- Answered incoming telephone calls to provide store, products and services information.
Barista
Coffeehouse Five
Greenwood, IN
03.2024 - 10.2025
- Prepared and served a variety of coffee beverages to customers.
- Prepared and served a variety of food items to complement beverage offerings.
- Engaged with customers to deliver personalized service and tailored product recommendations.
- Maintained clean, organized workspace to enhance operational efficiency and ensure customer safety.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Stocked shelves with ingredients needed to make coffee drinks.
- Managed cash register transactions and maintained accurate financial records.
Swim Instructor
Greenwood Gators Swim Lessons
Greenwood, IN
02.2022 - 12.2023
- Teaching the kids how to tread water, swim freestyle and backstroke, how to be safe with other kids in the pool, how to go underwater, how to dive
- Teaching kids how to swim properly while being aware of their surroundings
- Educated children about pool safety rules and practices during lessons.
- Monitored safety protocols during all swimming activities.
- Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
- Conducted group classes while maintaining engagement and motivation.
- Communicated with parents regarding child's skill assessment and areas for improvement.
- Engaged with parents to discuss student progress and address concerns.
Education
High School Diploma -
The Keystone School Online
Online12.2023
Skills
- Point of sale
- Sales techniques
- Product knowledge
- Customer experience improvement
- Cash management
- Inventory management
- Teamwork
- Organization
- Time management
- Multitasking
- Teamwork
- Product education
- Communication
- Sales techniques
Timeline
Sales Associate
Scrub Identity
10.2024 - 10.2025
Barista
Coffeehouse Five
03.2024 - 10.2025
Swim Instructor
Greenwood Gators Swim Lessons
02.2022 - 12.2023
High School Diploma -
The Keystone School Online