Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Gia N. Angelo

Trenton

Summary

Energetic, efficient and results-oriented with excellent customer service, organizational, communication, and research-based skills eager to provide support to your company. Seasoned, articulate and friendly with a positive and professional demeanor.

Overview

4
4
years of professional experience

Work History

Resident Assistant

Monmouth University Office Of Residential Life
West Long Branch
01.2024 - Current
  • Job Duties: Serve as a peer mentor and role model, foster a supportive and inclusive community within the residence halls, enforce university policies to ensure a safe and respectful environment, organize and facilitate community-building, community-education, community-support, and community-service programs to enhance student engagement, mediate conflicts, conduct routine safety inspections, assist in emergency response procedures, maintain accurate documentation of incidents, maintenance requests, resident interactions, and duty logs.

Spa Associate

Hand and Stone Massage and Facial Spa
Hamilton
10.2023 - Current
  • Job Duties: Welcome customers, describe services as well as service items, maintain updated knowledge on new services being offered as well as their prices, assist guests in creating appointments, assist guests in filling out intake and service orientation forms, answer phones, clean and sanitize front desk equipment and work areas, assist colleagues during periods of rush to promote teamwork and provide exceptional service to all clients, dedicated to ensuring customer satisfaction by remaining accessible and friendly.

Barista

Barnes & Noble
Hamilton
10.2021 - 08.2022
  • Job Duties: Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards, trained new baristas on coffee-making techniques, customer service standards, and operational procedures, monitored inventory levels of supplies and restocked when necessary, checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning,assisted in the preparation of baked goods including muffins, cookies, scones, cakes, maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors. described menu items to customers and suggested appealing products, operated cash registers to process customer payments, greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences, utilized coffee make and espresso machine to prepare coffee, created signs and displays to advertise store products or events.

Education

Bachelor of Arts - Psychology

Monmouth University
West Long Branch, NJ
05-2026

Skills

  • Research methods
  • Data analysis
  • Conducting research
  • Critical thinking
  • Professionalism
  • Community outreach
  • Public speaking
  • Conflict resolution
  • Team building
  • Organizational skills
  • Interpersonal communication
  • Reliable
  • Dependable
  • Customer service excellence
  • Point-of-Sale systems, Cashiering
  • Excels in dynamic, fast-paced environments

Affiliations

  • Volunteer| Pinwheel Place| Eatontown, NJ, 07724

Accomplishments

  • Phi Eta Sigma National Honors Society | Monmouth University |
  • Psi Chi National Honors Society | Monmouth University |
  • Talbot Brady Scholarship | Monmouth University | November 2024-Present
  • Academic Excellence Scholarship | Monmouth University | September 2022-Present
  • Selected Speaker at the Monmouth University Undergraduate Biannual Psychology Research Conference| Monmouth University| April, 2025

Timeline

Resident Assistant

Monmouth University Office Of Residential Life
01.2024 - Current

Spa Associate

Hand and Stone Massage and Facial Spa
10.2023 - Current

Barista

Barnes & Noble
10.2021 - 08.2022

Bachelor of Arts - Psychology

Monmouth University

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Gia N. Angelo