Gian Teed
D
Santa Cruz,California
Summary
Dedicated Rideshare Driver with over 3 years of experience transporting passengers and accomplishing deliveries. Recognized for consistently exceeding customer expectations for quick response and pleasant transport experiences. Consistently high revenue producer with outstanding safety record.
Overview
24
24
years of professional experience
12
12
years of post-secondary education
Work History
Banquet Server
Chaminade Resort
Santa Cruz, CA
04.2022 - Current
- Guided arriving guests to tables, took drink orders and relayed information to bartenders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to help customers make food choices.
- Returned reusable goods and serving equipment for inventory and restock.
Rideshare Drive
Uber And Lyft
Santa Cruz , CA
05.2022 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Optimized profitable time by anticipating surge areas, targeting highly trafficked sectors and daisy-chaining rides.
- Worked extra hours to achieve company coverage during periods of low driver availability due to illness, weather and other unanticipated factors.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Customer Service Associate
Costco
Santa Cruz, CA
05.2021 - 10.2021
- Developed and actualized customer service initiatives to decrease wait times.
- Collaborated with store management and program leadership to suggest actionable improvements and corrective action plans.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
Closing Manager
Safeway
Santa Cruz , CA
10.1999 - 04.2022
- Reconciled register sales and receipts and determined if register tape matched total sales in system.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Enhanced communication and partnership between staff and vendors.
Education
Associate of Science - Economics And Sociology
Monterey Peninsula College
Monterey, CA 01.2000 - 05.2003
Bachelor of Science - Environmental Science
University of California, Berkeley
Berkeley, CA 05.2003 - 07.2005
J.D. - Law
Monterey College of Law
Seaside 01.2016 - Current
Skills
Dependable and reliable
undefinedAccomplishments
Consistently outperformed the bonus goals while achieving well above the 95% approval rating. Always held the Diamond rank, the highest standard expected.
Timeline
Rideshare Drive
Uber And Lyft
05.2022 - Current
Banquet Server
Chaminade Resort
04.2022 - Current
Customer Service Associate
Costco
05.2021 - 10.2021
J.D. - Law
Monterey College of Law
01.2016 - Current
Bachelor of Science - Environmental Science
University of California, Berkeley
05.2003 - 07.2005
Associate of Science - Economics And Sociology
Monterey Peninsula College
01.2000 - 05.2003
Closing Manager
Safeway
10.1999 - 04.2022
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