Giana Bongiovanni
Humble
Summary
Enthusiastic professional excelling in customer service and guest relations. Demonstrated ability to handle difficult situations calmly, work collaboratively with team members, and ensure smooth daily operations, driving overall customer satisfaction.
Overview
4
4
years of professional experience
Work History
Skating Rink Attendent
Humble Family Skate Center
Humble, TX
09.2022 - Current
- Provided friendly, efficient service to a high volume of guest in a fast -paced environment
- Assisted customers with skate rentals, questions and resolving concerns
- Handled difficult situations calmly and professionally to ensure customer satisfaction
- Operated cash register and processed transactions accurately
- Maintained a clean safe,safe,and welcoming environment for all guest
- Worked collaboratively with team members to ensure smooth daily operations
Education
High School Diploma -
Kingwood High School
Kingwood, TX05-2026
Skills
- Customer service and Guest Relations
- Communication and Active Listening
- Conflict Resolution
- Problem Solving
- Teamwork and Collaboration
- Time Management
- Cash Handling/ POS Systems
- Scheduling flexibility
Timeline
Skating Rink Attendent
Humble Family Skate Center
09.2022 - Current
High School Diploma -
Kingwood High School