Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alexandra Ramos

Monroe,NY

Summary

I am able to work together as a team to make sure that customers are satisfied with their customer service. I am very hardworking and responsible. I like to make sure my workspace is organized and safe.

Overview

3
3
years of professional experience

Work History

Party Host/ Roller Skating Rink

the castle fun center
Chester, NY
11.2022 - Current
  • Organized and coordinated themed parties for diverse age groups and interests.
  • Managed event setup, including decorations, seating, and entertainment arrangements.
  • Facilitated guest interactions to ensure a welcoming and enjoyable atmosphere.
  • Oversaw event timelines to guarantee smooth transitions between activities.
  • Provided support to parents in planning customized party experiences for children.
  • Maintained inventory of party supplies and equipment for efficient resource management.
  • Engaged children with games and activities to enhance their party experience.
  • Organized seating arrangements, decorations, and food supplies.
  • Greeted guests and provided them with party information.
  • Created an atmosphere conducive to having fun by engaging with guests in conversation or activities.
  • Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Responsible for ensuring all safety regulations were adhered to while hosting parties.
  • Ensured that all areas of the venue were kept clean throughout the duration of the party.
  • Performed daily inspections of skating equipment for safety purposes.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.

Summer School Paraprofessional

Boces
middle town , NY
07.2025 - 08.2025
  • Assisted teachers in implementing lesson plans and classroom activities.
  • Supported students with individualized learning needs throughout daily lessons.
  • Collaborated with staff to maintain a positive classroom environment.
  • Facilitated small group instruction to enhance student engagement and understanding.
  • Monitored student behavior and provided guidance as necessary.
  • Communicated effectively with students and teachers to address concerns.
  • Managed student conflicts using appropriate disciplinary strategies.
  • Supervised students in classroom, lunchroom and outdoor settings.

Education

Master of Arts - Early Childhood Education

Mount Saint Mary College
Newburgh, NY
06-2029

High School Diploma -

Washingtonville High School
Washingtonville, NY
06-2025

Skills

  • Conflict resolution
  • Team collaboration
  • Customer service
  • Critical thinking
  • Time management mastery
  • Public speaking confidence

Languages

English
Professional
Spanish
Professional

Timeline

Summer School Paraprofessional

Boces
07.2025 - 08.2025

Party Host/ Roller Skating Rink

the castle fun center
11.2022 - Current

Master of Arts - Early Childhood Education

Mount Saint Mary College

High School Diploma -

Washingtonville High School