Giana Martinez
Lansing
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Team Trainer
Culver's Restaurant
DeWitt
05.2023 - 05.2025
- Trained new team members on food safety and service standards.
- Provided guidance to team members on best practices in customer service.
- Led by example, upholding company policies and exemplifying desired behaviors.
Volunteer for clothes closet
Countryside Manor
Bath
03.2022 - 06.2023
- Assisted with sorting, organizing, and distributing donated clothing to individuals and families in need.
Education
Success virtual learning center
Lansing , MiSome College (No Degree) - Prenatal Sonography
Lansing Community College
Lansing, MISkills
- Client-Focused Communication: Skilled in engaging with diverse clientele, identifying customer needs, and providing personalized product recommendations
- Skin care and makeup product knowledge
- Capable of maintaining service excellence while managing multiple customer interactions and operational duties simultaneously
Timeline
Team Trainer
Culver's Restaurant
05.2023 - 05.2025
Volunteer for clothes closet
Countryside Manor
03.2022 - 06.2023
Success virtual learning center
Some College (No Degree) - Prenatal Sonography
Lansing Community College
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