Giancarlo Cevallos

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Informed servers of newly seated parties for quick service.

Worked with the kitchen to keep customers informed about wait times and to answer questions about the food. Kept an eye on the dining room staff to assess server loads and calculate accurate wait times.

Oversaw server balance and table turnover to ensure that customers were properly seated and satisfied. Gathered information about the size of the guests' party, led them to their seats, offered menus, and [Action]. Kept a loyal clientele by providing exceptional service at every stage of the restaurant dining experience.

Kept an eye out for new guests at the front door and assisted servers by taking and delivering drink orders. Keep track of clean, dirty, and occupied tables by running the floor plan board and observing tables.