Summary
Overview
Work History
Education
Skills
Timeline
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Gian Carlo Mosquera

Gian Carlo Mosquera

Miami ,FL

Summary

Proactive worker willing to take on new challenges and test my skills.

Skilled in guest services and effective problem-solving, I excel in high-pressure environments, demonstrating a strong work ethic and exceptional communication. My proactive attitude ensures high service standards across all roles.

Overview

7
7
years of professional experience

Work History

Walking Concierge

5th Avenue
Miami
06.2024 - Current
  • Assisted residents with variety of services and local attraction information.
  • Responded to residents inquiries and complaints, resolving issues to maintain high service standards.
  • Walking around of the property and make sure that all the areas are clean and good conditions.

Shift Manager

Sriracha House - Miami Beach
Miami Beach, FL
06.2022 - 08.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Scheduled staff to establish adequate coverage during peak business hours.

Warehouse Worker

Tecnovax
Buenos Aires, Argentina,
02.2018 - 03.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Education

Bachelor In Science And Technology -

Liceo San José
Los Teques, Miranda
06.2014

Skills

  • Customer Service
  • Highly Adaptable
  • Strong Work Ethic
  • Effective problem solving
  • Proactive attitude
  • Guest Services
  • Hospitality
  • Exceptional communication
  • Reliable punctuality

Timeline

Walking Concierge

5th Avenue
06.2024 - Current

Shift Manager

Sriracha House - Miami Beach
06.2022 - 08.2024

Warehouse Worker

Tecnovax
02.2018 - 03.2022

Bachelor In Science And Technology -

Liceo San José
Gian Carlo Mosquera