Gian Carlo Mosquera
Miami ,FL
Summary
Proactive worker willing to take on new challenges and test my skills.
Skilled in guest services and effective problem-solving, I excel in high-pressure environments, demonstrating a strong work ethic and exceptional communication. My proactive attitude ensures high service standards across all roles.
Overview
7
7
years of professional experience
Work History
Walking Concierge
5th Avenue
Miami
06.2024 - Current
- Assisted residents with variety of services and local attraction information.
- Responded to residents inquiries and complaints, resolving issues to maintain high service standards.
- Walking around of the property and make sure that all the areas are clean and good conditions.
Shift Manager
Sriracha House - Miami Beach
Miami Beach, FL
06.2022 - 08.2024
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Scheduled staff to establish adequate coverage during peak business hours.
Warehouse Worker
Tecnovax
Buenos Aires, Argentina,
02.2018 - 03.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items in different quantities and configurations for shipment.
Education
Bachelor In Science And Technology -
Liceo San José
Los Teques, Miranda06.2014
Skills
- Customer Service
- Highly Adaptable
- Strong Work Ethic
- Effective problem solving
- Proactive attitude
- Guest Services
- Hospitality
- Exceptional communication
- Reliable punctuality
Timeline
Walking Concierge
5th Avenue
06.2024 - Current
Shift Manager
Sriracha House - Miami Beach
06.2022 - 08.2024
Warehouse Worker
Tecnovax
02.2018 - 03.2022
Bachelor In Science And Technology -
Liceo San José