- Enjoying the art of baking and pastry-making, experimenting with recipes
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Gym Workouts
- hiking
- Running
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Giancarlo Totino
Framingham,MA
Summary
Driven and adept Shift Leader at Ben and Jerry's Ice Creams, I excel in team leadership and problem-solving, ensuring high customer satisfaction and operational efficiency. Demonstrated ability in cash handling and fostering a positive work environment, I significantly contribute to workplace safety and productivity improvements.
Overview
2
2
years of professional experience
Work History
Shift Leader
Ben And Jerrys Ice Creams
08.2022 - 07.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Packager
Synthcube
06.2022 - 03.2023
- Followed packing processes to increase speed and accuracy.
- Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Reviewed orders by inspecting labeling, packaging, and contents.
Education
High School Diploma -
Watertown High School
Watertown, MA06.2024
No Degree - Highschool
Cambridge Matignon School
Cambridge, MA06.2024
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
- Decision-making capabilities
- Excellent Communication
Accomplishments
- Self taught drummer
- avid hiker submitting Mt. Washington 3 times along with a handful of others.
- 1st generation college student
Interests
Timeline
Shift Leader
Ben And Jerrys Ice Creams
08.2022 - 07.2024
Packager
Synthcube
06.2022 - 03.2023
High School Diploma -
Watertown High School
No Degree - Highschool
Cambridge Matignon School
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