Gianella Alvarez- Contreras
Fort Worth
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Batch Mixer
Crumbl
01.2024 - Current
- Reduced waste by implementing accurate measurement techniques during ingredient preparation.
- Improved product quality with consistent adherence to recipe specifications and guidelines.
- Kept work areas clean, neat and organized to promote safety, productivity and team success.
Merchandising Execution Team Associate
The Home Depot
10.2021 - 03.2024
- Monitored and replenished display inventory and restructured according to available stock
- Managed aesthetically pleasing displays to showcase company products and increase sales
- Enhanced overall store appearance by applying careful consideration to product and display locations
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
Sales Representative
Crown Vanity
08.2023 - 02.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Cashier
7-eleven Convenience Store
03.2021 - 05.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items and join reward programs
- Restocked and organized merchandise in front lanes
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance
- Checked identification for proof-of-age for alcohol and tobacco sales
Education
Animation -
The University of Texas At Arlington
Arlington, TX08.2022
Skills
- Credit Card Transaction Processing
- Cash Register Operations
- Pallet Jacks Hand Truck Operation
- Sanitation procedures
- Customer service
- Data entry
- Complaint handling
- Interpersonal communication skills
Websites
Certification
Area of certification Training
Languages
Spanish
Native or Bilingual
Timeline
Batch Mixer
Crumbl
01.2024 - Current
Sales Representative
Crown Vanity
08.2023 - 02.2024
Merchandising Execution Team Associate
The Home Depot
10.2021 - 03.2024
Cashier
7-eleven Convenience Store
03.2021 - 05.2021
Animation -
The University of Texas At Arlington
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