Gianella Gallegos
Dix Hills
Summary
Compassionate and detail-oriented entry level healthcare professional with hands-on training in patient care, vital signs, and clinical procedures. Certified in Basic Life Support (BLS) with a strong foundation in medical assisting and primary care environments. Dedicated to delivering high-quality, safe care while leveraging excellent communication and organizational skills gained from extensive retail and customer service experience.
Overview
6
6
years of professional experience
Work History
Retail Shift Manager
Walgreen's Pharmacy
Islandia, NY
08.2022 - Current
- Supervised daily store operations and ensured compliance with company policies.
- Trained and mentored team members on customer service and operational procedures.
- Coordinated inventory management to optimize stock levels and reduce shrinkage.
- Conducted regular audits of cash handling procedures to ensure financial accuracy.
- Improved customer satisfaction by efficiently addressing and resolving customer issues during shifts.
Hostess/Restaurant Server
Peter Pan Diner
Bay Shore, NY
10.2023 - 06.2024
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in managing reservations, confirming bookings, and accommodating special requests.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Collaborated with kitchen and serving staff to ensure timely food delivery to tables.
Order Fulfillment Associate
Walmart
Islandia, NY
09.2020 - 08.2022
- Optimized order picking processes to enhance workflow efficiency.
- Coordinated inventory management to ensure stock accuracy and availability.
- Upheld a positive work atmosphere through consistently displaying an enthusiastic attitude toward fulfilling daily tasks and supporting team efforts toward shared goals.
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Supported cross-functional teams as needed, assisting in tasks such as loading/unloading shipments or conducting annual physical inventory counts.
Education
High School Diploma -
Brentwood Highschool
Brentwood, NYMedical Assistant - Health Education
Suffolk County Community College
East Riverhead, NY09.2026
Skills
- Punctual and reliable
- Cash handling
- Multitasking Abilities
- Energetic and enthusiastic
Clinical: Vital signs measurement, patient intake/ rooming, phlebotomy, EKG administration, and infection control
Administrative: Electronic Health records (EHR) documentation, medical terminology, HIPAA compliance, and appointment scheduling
Interpersonal: Patient rapport building, multitasking in high-volume settings, and professional provider communication
Languages
Spanish
Native or Bilingual
Timeline
Hostess/Restaurant Server
Peter Pan Diner
10.2023 - 06.2024
Retail Shift Manager
Walgreen's Pharmacy
08.2022 - Current
Order Fulfillment Associate
Walmart
09.2020 - 08.2022
High School Diploma -
Brentwood Highschool
Medical Assistant - Health Education
Suffolk County Community College