Giang Nguyen
Falls Church,VA
Summary
Detail-oriented professional with over 7 years in Accounting, Administration and Early Childhood Education.
Proficient in tax preparation, financial services and classroom management.
Adept at improving operational efficiency with administrative systems and building strong professional relationships.
Eager to contribute to team success through hard work and excellent organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Tax Preparer
Block Advisors
Arlington, VA
02.2024 - Current
- Filing federal and state tax returns for individuals, yielded an average revenue in by 0.01%
- Advising valuable clients with future tax planning and tax notices from the IRS to help the company achieve its excellent customer service goals with 99% positive feedback from clients
- Supporting colleagues with complex tax return inputs for small businesses, resulted in Better Together reward for the team
- Researching and updating new tax laws to ensure compliance with IRS's filing procedures as well as tax regulatory codes
Certified Volunteer Tax Preparer
IRS Volunteer Income Tax Assistance
Annandale, VA
01.2024 - 03.2024
- Helped eligible taxpayers to file their income tax returns at advanced level
- Collaborated with other volunteering roles such as greeters and quality reviewers as needed to bring 100% feedback satisfaction from taxpayers
- Supported volunteer coordinator whenever she asked for additional assistance
Assistant Director and Preschool Teacher
Dragonfly Academy
Garden Grove, CA
02.2022 - 12.2023
- Facilitated the Director in day to day operations with administrative support, bookkeeping and payroll tasks which resulted in increasing work productivity over 30% within 5 months
- Implemented automated systems such as Quickbooks and time card calculator to ensure school efficiency by saving 11% monthly operating costs
- Oversaw policies and procedures to enhance employees’ satisfaction by 20% with healthy school working environment and social recognition programs
- Developed professional relationships with 160+ parents and 10+ partners by building community well as using efficient Accounts Receivable and Accounts Payable processes in order to keep customer retention and partnership loyalty rate above 70%
Human Resource Clerk and Administrative Assistant
Best Golden Care Hospice
Fountain Valley, CA
08.2017 - 12.2019
- Supported HR Manager with any payroll needs such as overseeing employees' timesheets and confirming information with CPA as needed
- Verified about 200+ partners and employees' credentials to endorse they are all up to date
- Ensured all employees' paperwork are completed and processed properly
Education
Bachelor of Business - Accounting and Finance
La Trobe University
Melbourne, Australia12.2013
Diploma of Commerce -
Curtin College
Sydney, Australia12.2011
Skills
- Quickbooks
- Microsoft Office
- Tax Preparation
- Financial Reporting
- Bilingual (English/ Vietnamese)
- Documentation Review
- Childcare Management
Certification
H&R Block Income Tax Course
Languages
- English
- Vietnamese
Timeline
Tax Preparer
Block Advisors
02.2024 - Current
Certified Volunteer Tax Preparer
IRS Volunteer Income Tax Assistance
01.2024 - 03.2024
Assistant Director and Preschool Teacher
Dragonfly Academy
02.2022 - 12.2023
Human Resource Clerk and Administrative Assistant
Best Golden Care Hospice
08.2017 - 12.2019
Bachelor of Business - Accounting and Finance
La Trobe University
Diploma of Commerce -
Curtin College