Quote
Summary
Overview
Skills
Languages
Work Availability
Work History
Education
Timeline
AdministrativeAssistant
Giankarlo Rubio

Giankarlo Rubio

Whittier,California

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Summary

With over three years of experience in customer service, I have honed my skills in effective communication and developed a warm personality that effortlessly connects with people. Delivering exceptional service to clientele is my forte, and I am equally skilled at collaborating within a team or taking on a leadership role. Renowned for my coachability, strong work ethic, and problem-solving abilities, I consistently uphold a professional image of my company while maintaining an approachable and familiar demeanor with both new and existing customers.

Overview

4
4
years of professional experience

Skills

    Customer service

    Communication

    Team skills

    Leadership

    Problem solving

    Coachability

    Level headedness

    Work ethic

    Confidence

    Professionalism

Languages

Spanish
Professional Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work History

Sales Account Manager

Outsourced Licensee Network
02.2025 - Current

- Built strong client rapport to establish diversified network of connections.
- Evaluated different office spaces and tailored solutions to customer preferences.
- Answered pricing, availability, use and credit questions accurately.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention.
- Consulted with clients post-sale to resolve problems and provide ongoing support.
- Tracked sales performance metrics closely, identifying areas for improvement and adjusting strategies accordingly.
- Managed a diverse portfolio of accounts, balancing multiple priorities while maintaining quality service delivery.
- Optimized territory coverage plans, prioritizing high-potential prospects while continuing to nurture existing accounts effectively.
- Continuously updated personal skills and knowledge through participation in training programs, webinars, and self-directed learning to stay current with industry best practices.
- Achieved sales targets consistently by utilizing excellent communication and negotiation skills.
- Established credibility as a trusted advisor with clients through deep product knowledge combined with subject matter expertise in their industries.
- Leveraged company resources effectively to enhance client relationships and drive new business opportunities.

Barista Trainer

Starbucks
05.2021 - Current

- Served consumers with swift and quality service.

- Completed all assigned tasks to expectation in a timely manner.

- Aided partners in need of support efficiently and effectively

- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.

- Coached new hires and offered guidance to struggling personnel.

- Built strong connections with my team to boost morale and maintain effective communication.

- Communicated with partners consistently to keep an optimal workflow.

- Developed strong product knowledge to upsell menu items and increase overall sales revenue.

- Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.

Education

High School Diploma -

La Serna
Whittier, CA
06-2021

Timeline

Sales Account Manager

Outsourced Licensee Network
02.2025 - Current

Barista Trainer

Starbucks
05.2021 - Current

High School Diploma -

La Serna
Giankarlo Rubio