With over three years of experience in customer service, I have honed my skills in effective communication and developed a warm personality that effortlessly connects with people. Delivering exceptional service to clientele is my forte, and I am equally skilled at collaborating within a team or taking on a leadership role. Renowned for my coachability, strong work ethic, and problem-solving abilities, I consistently uphold a professional image of my company while maintaining an approachable and familiar demeanor with both new and existing customers.
Customer service
Communication
Team skills
Leadership
Problem solving
Coachability
Level headedness
Work ethic
Confidence
Professionalism
- Built strong client rapport to establish diversified network of connections.
- Evaluated different office spaces and tailored solutions to customer preferences.
- Answered pricing, availability, use and credit questions accurately.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention.
- Consulted with clients post-sale to resolve problems and provide ongoing support.
- Tracked sales performance metrics closely, identifying areas for improvement and adjusting strategies accordingly.
- Managed a diverse portfolio of accounts, balancing multiple priorities while maintaining quality service delivery.
- Optimized territory coverage plans, prioritizing high-potential prospects while continuing to nurture existing accounts effectively.
- Continuously updated personal skills and knowledge through participation in training programs, webinars, and self-directed learning to stay current with industry best practices.
- Achieved sales targets consistently by utilizing excellent communication and negotiation skills.
- Established credibility as a trusted advisor with clients through deep product knowledge combined with subject matter expertise in their industries.
- Leveraged company resources effectively to enhance client relationships and drive new business opportunities.
- Served consumers with swift and quality service.
- Completed all assigned tasks to expectation in a timely manner.
- Aided partners in need of support efficiently and effectively
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Coached new hires and offered guidance to struggling personnel.
- Built strong connections with my team to boost morale and maintain effective communication.
- Communicated with partners consistently to keep an optimal workflow.
- Developed strong product knowledge to upsell menu items and increase overall sales revenue.
- Provided personalized recommendations based on customer preferences, fostering loyalty and repeat business.