Seeking an ambitious team to deliver outstanding service and achieve success together.
Overview
10
10
years of professional experience
Work History
Valet Attendant
Advanced Parking Systems
Anaheim, CA
05.2024 - Current
Greeted guests with a warm and friendly nature
Parked and retrieved guest vehicles
Assisted guest with their luggage and personal belongings
Provided information and assistance regarding the facility and local attractions
Car Detailing Technician
Pasofino Mobile Detailing
Costa Mesa, California
05.2023 - 03.2024
Performed fleet washes to full 8-hour details, responsible for outstanding results and handling exclusive clients
Prepared and organized every job beforehand
Explained the service to the customer
Team Leader
WG Held
Essen, Germany
06.2022 - 12.2022
Team Leader in marketing and promotion
Promoted products at different locations in Germany, such as universities and colleges
Managed a team of 3-4 people, who handed out samples and brochures
Communicated every detail and benefit of the promoted product to a potential customer
Organized products and work equipment
BMW Automotive Technician
BMW AHAG Group
Bochum, Germany
08.2016 - 01.2022
Six years as a certified BMW technician in Germany involved a 3.5-year apprenticeship, 2 days of school each week, and an earned degree
Was responsible for services that went from basic maintenance to accident and frame damage
Certifications achieved: Airbag Specialist and Certified Mechanic for electric BMW vehicles
As a team member of the company, it was natural to deliver customer vehicles, host BMW events, help out at different service departments, and travel to different locations in Germany for courses
During the basic maintenance process (oil changes etc.) I engaged with customers by communicating and advising them on their car's condition and needs
The purpose and necessity of every service was also explained
Sales Assistant
Zons Automobile
Bochum, Germany
08.2014 - 03.2018
Part-time sales assistant in a used car dealership
Washed and detailed new inventory
Maintained the condition of the existing inventory
Communicated to customers, displayed the vehicle of interest, explained details, and accompanied the customers during test drives
Education
Technician for Motor Vehicles -
Walter Gropius College
Bochum, Germany
01.2020
ZB10 with Qualification for University - High School Diploma
Rudolf Steiner School
Bochum, Germany
07.2013
Skills
Customer Service
Adaptability
Inventory Management
Multitasking
Communication
Time Management
Active Listening
Collaboration
MS Office
References
Christian Cruz, Sales Assistant Friend, 714-768-8054, christian.cruz@gmail.com