Gianmarco Chavez
Little Falls
Summary
Strategic management team member skilled in team leadership and customer service. Proven ability to enhance sales through effective communication and problem-solving. Recognized for maintaining an organized store environment and delivering exceptional customer experiences, contributing to a positive shopping atmosphere.
Overview
7
7
years of professional experience
Work History
Management Team Member
Finish Line, Inc
Wayne
12.2021 - Current
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of store displays.
- Handled customer complaints calmly and professionally.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
Sales Associate
Bob's Stores Footwear & Apparel
Totowa
11.2018 - 10.2020
- Assisted customers in selecting footwear and apparel based on their preferences.
- Provided product knowledge to enhance customer shopping experiences.
- Resolved customer inquiries and concerns in a professional manner.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Associate of Arts - Business Management
Bergen Community College
Paramus, NJSkills
- Team leadership
- Customer service
- Sales techniques
- Problem solving
- Communication skills
- Critical thinking
- Time management
Affiliations
- Soccer
Accomplishments
- Promoted to Management
Languages
English
Professional
Spanish
Professional
Timeline
Management Team Member
Finish Line, Inc
12.2021 - Current
Sales Associate
Bob's Stores Footwear & Apparel
11.2018 - 10.2020
Associate of Arts - Business Management
Bergen Community College
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