Gianmarco Morales

Luxx Hair Studio

Fresno , CA

06.2024 - Current

Monitored office supplies inventory and placed orders when necessary.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Maintained updated knowledge through continuing education and advanced training.
Assisted with customer requests and answered questions to improve satisfaction.
Recognized by management for providing exceptional customer service.
Updated and maintained databases with current information.
Prepared color formulas as directed by stylists.
Suggested additional services that would benefit the customer's needs.
Organized client files according to established protocols.
Followed safety protocols while performing tasks in the salon.
Kept track of inventory levels in order to reorder supplies as necessary.
Maintained a clean work environment throughout the day.
Set up stations for stylists before their appointments with clients.
Stocked shelves with new products when needed.
Processed payments from customers for services rendered.
Checked out customers at the end of their visit.
Cleaned and sanitized all salon tools and equipment.