Gianna Arena
Rochester
Summary
Results-driven worker with a focus on training, customer service, and operational efficiency. Committed to maintaining high-quality standards while fostering a collaborative team environment and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
Penfield, NY
07.2025 - Current
- Trained new baristas on coffee preparation techniques and customer service standards.
- Provided ongoing support and feedback to baristas, fostering a collaborative team environment.
- Prepared and served high-quality beverages to enhance customer satisfaction.
- Maintained cleanliness and organization of work area to ensure compliance with health standards.
- Maintained regular and consistent attendance and punctuality.
Manager
Jackson's Bakery
Rochester, NY
02.2023 - 01.2025
- Monitored inventory levels, ensuring adequate stock for the business.
- Oversaw daily bakery operations, ensuring product quality and consistency across all offerings.
- Managed and motivated employees to be productive and engaged in work.
- Maintained cleanliness and organization of bakery displays and work areas.
- Collaborated with team members to ensure smooth daily operations during peak hours.
Education
High School Diploma -
Odyssey Academy
Rochester06-2022
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Opening and closing duties
- Beverage preparation
Timeline
Barista
Starbucks
07.2025 - Current
Manager
Jackson's Bakery
02.2023 - 01.2025
High School Diploma -
Odyssey Academy