Reliable individual with strong problem-solving and communication strengths. Brings initiative, adaptability, and a positive attitude to all tasks. Eager to support team objectives and contribute to a productive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server & Bartender
Cafe Roma Restaurant
San Luis Obispo, CA
11.2025 - Current
Oversaw bar operations and table service to ensure exceptional customer service in a fast-paced restaurant environment.
Executed preparation and service of diverse alcoholic and non-alcoholic beverages with precision and adherence to established recipes.
Cultivated in-depth knowledge of menu items, daily specials, and beverage pairings to optimize guest satisfaction.
Handled cash, credit transactions, and POS system operations efficiently and accurately
Balanced bartending duties with full-service table management to enhance customer experience and operational efficiency.
Ensured compliance with alcohol service laws and verified guest identification when necessary
Established and maintained guest connections to enhance customer loyalty and uphold a warm ambiance.
Facilitated collaboration between kitchen and support staff to optimize service efficiency and ensure timely order fulfillment.
Maintained cleanliness and organization of bar, tables, and service areas in accordance with health and safety
Sales Assistant
Sunrun
San Luis Obispo, CA
01.2026 - Current
Processed incoming and outgoing communications, enhancing response times and information dissemination.
Supported inventory management by tracking supplies and placing orders as needed.
Collaborated with team members on special projects, contributing to overall departmental goals.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Prepared and edited documents to produce precise, accurate and professional communication.
Supported executive staff with well-prepared reports, presentations, and meeting materials.
Purchased and maintained office supplies.
Coordinated and scheduled meetings and appointments.
Service & Cash Handling Representative
Chōwa Bowl
Morro Bay, CA
05.2025 - 11.2025
Provided friendly, efficient customer service in a high-volume, fast-paced walk-up ordering environment
Took accurate food and beverage orders while guiding guests through menu options and answering questions
Operated POS system to process cash and card transactions quickly and accurately
Coordinated with kitchen staff to ensure timely and accurate order preparation and delivery
Maintained strong knowledge of menu items, modifiers, and daily specials to enhance the guest experience and drive sales
Managed order flow during peak hours while maintaining a positive, upbeat guest interaction
Prepared and packaged orders for dine-in and takeout, ensuring quality and presentation standards
Maintained cleanliness and organization of front counter, dining area, and service stations
Assisted with restocking supplies, condiments, and to-go packaging to support smooth operations
Resolved guest concerns promptly and professionally to ensure satisfaction and repeat business
Spa Receptionist & Attendant
Spa Cerro
San Luis Obispo, CA
05.2024 - 07.2025
Managed appointment scheduling using spa management software for optimal client flow
Provided exceptional customer service, addressing client inquiries and concerns effectively
Assisted in maintaining a clean and organized reception area to enhance guest experience
Coordinated with therapists to ensure timely treatment preparations and client readiness
Managed guest amenities, coordinated food and beverage service, and supported day-to-day spa operations.
Hostess
Rooftop Restaurant & Bar
Walnut Creek, CA
12.2019 - 01.2020
Greeted and seated guests, ensuring a welcoming atmosphere.
Managed reservation system, optimizing table turnover and guest experience.
Coordinated with kitchen and waitstaff for seamless service flow.
Handled guest inquiries and complaints, enhancing customer satisfaction.