Gianna Boggs
Maricopa,AZ
Summary
Highly productive and efficient Lead Counter Helper with expertise in customer service, inventory management, and cash handling. Known for resourcefulness and ensuring smooth operations. Strong communication, teamwork, and adaptability skills contribute to positive and efficient interactions.
Overview
3
3
years of professional experience
Work History
Lead Counter Helper
Panda Express
Maricopa, Arizona
11.2021 - 10.2024
- Checked customer orders for accuracy, ensuring that all items were present before handing them to the customer.
- Maintained cleanliness of work area throughout shift.
- Provided excellent customer service by responding to customer inquiries in a timely manner.
- Operated cash register efficiently and accurately while processing transactions quickly.
- Answered phone calls promptly, providing accurate information regarding store hours, promotions.
- Assisted managers in resolving customer complaints or concerns in an effective manner.
- Provided leadership and guidance to team members, ensuring tasks were completed efficiently and effectively.
- Developed strategies for improving customer service while maintaining operational efficiency.
- Resolved customer complaints with professionalism and empathy.
Education
High School Diploma -
A-Plus Charter School
Maricopa, AZ05-2023
Skills
- Upselling strategies
- Workplace Safety
- Food Safety Compliance
- Task Delegation
- Using POS systems
- Strong Work Ethic
- Dropping safe cash
- Exceptional communication
- Performance Tracking
Languages
Spanish
Limited
References
References available upon request.
Timeline
Lead Counter Helper
Panda Express
11.2021 - 10.2024
High School Diploma -
A-Plus Charter School
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